Brian Chung | Page 18

Got me back up and running Seth Pillai has helped me out with my last few cars and knew exactly what I needed in my next vehicle. An amazing place to buy a car! Honest and very Seth Pillai has helped me out with my last few cars and knew exactly what I needed in my next vehicle. An amazing place to buy a car! Honest and very in tune with what the costumer needs. My family and I have been dealing with Whitby Toyota since 2002 and I have always been treated like I matter. Chris Hiebert took a great deal of time making sure that all of the paperwork and options were explained and covered for me and I appreciated the honesty of his responses. A final thank you to Brian Chung who noticed that my kids were with me that day and greeted them and myself (he could tell that they were really excited to fill out the paperwork with me). Brian made their visit special. Thanks Whitby Toyota! More

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Friendly-patient-very helpful GARY BROWN IS A TREMENDOUS CREDIT TO THE DEALERSHIP. He is so friendly and understanding. He is one of the most patient people I have met. He was a GARY BROWN IS A TREMENDOUS CREDIT TO THE DEALERSHIP. He is so friendly and understanding. He is one of the most patient people I have met. He was able to explain everything to me. I wouldn't consider going anywhere else when I want a new car because of Gary. More

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Out of a Corolla and into a Camry As a repeat customer (on our 3rd Toyota Vehicle), we have developed a special kinship with our Toyota dealership. I have and will continue to recommen As a repeat customer (on our 3rd Toyota Vehicle), we have developed a special kinship with our Toyota dealership. I have and will continue to recommend Whitby Toyota for their exceptional service and care. We aren't just paid lip service. Respect, integrity and reliability, along with our confidence in the service technicians expertise, are key reasons we remain loyal to Whitby Toyota. The burdens and challenges of life seem to slip away when I am driving in my new Camry, listening to the radio, and gliding along the highway. Thank you Dave Marshall, Gary Brown, and the Whitby Toyota Team, for the special care taken to find the vehicle that was right for our family. The vehicle is a joy to drive, but it is "The People" that keeps us coming back. More

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Beyond expectations Looking for a good quality used car I was a little apprehensive about approaching a dealership - my first such experience in 50 years of driving . . Looking for a good quality used car I was a little apprehensive about approaching a dealership - my first such experience in 50 years of driving . . . However my fears disappeared after I discussed my needs with Rashid Lorgat. He was very professional, understanding and empathetic of my requirements. Bottom line: my experience with the staff at Whitby Toyota was delightful. Rashid and Lawrence went over and above to facilitate me. If you are in the market for a Toyota - I highly recommend this dealership. Finally, thank you very much guys, for the totally unexpected free upgrade. D.P. More

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Toyota Excellence Another positive service experience at Whitby Toyota! Booked an oil change and while there remembered a wiper blade had split. All the work was done i Another positive service experience at Whitby Toyota! Booked an oil change and while there remembered a wiper blade had split. All the work was done in speedy precision including the service technician finding another wiper blade had also split. I love the new Inspection Report especially the tire information. More

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My first time experience and it amazing! I recently purchased a used 2009 Toyota Highlander from a small car dealership and I wasn't 100% confident in my purchase as the vehicle was showed 2 I recently purchased a used 2009 Toyota Highlander from a small car dealership and I wasn't 100% confident in my purchase as the vehicle was showed 2 accidents on the car report. I wanted to make sure that everything was good ok the vehicle so I took it to Whitby Toyota. I was warmly greeted by a few of the service guys, they were prompt and efficient. I told Ian and Brian my experience with the dealership and how the car was driving ok but I wanted to make sure everything was fine. They both reassured they would check it out thoroughly. They even showed me the car service history and saw that the previous owner took it to Toyota regularly for servicing. They printed off a copy and gave me to review at home. I had told them that I heard some sounds and Ian went with the mechanic to check the sound out. Then we yest drove it together. When Quason (mechanic) placed my car on the hoist, Ian called me so that I could take a look under the car to see if anything stood out. All 3 of us checked under the car. It made a huge difference to me that I was there so see them check the vehicle. It gave me a peice of mind that I didn't have before. Overall everyone was polite, patient and accommodating from the service men to the mechanics to the vice president, Ian. I loved the fact that he was hands on with the services and very attentive! As a female it's challenging going into a automotive shop as it's difficult to trust some mechanics. I trust everyone there and it was my first visit. I will definitely go back! Thank you all for giving me a peace of me. Great team of people at the Whitby Toyota! More

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