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Brett Paden

Overview Reviews (83)

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Brett Paden

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

5.0

83 Reviews

5.0

83 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (83)

Dealership Experience

14 yrs, 11 mos

83 Reviews of Brett Paden

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November 13, 2024

Dealership Rating

Employee Rating

Good service and care. Appreciated shuttle service as well. My service consultant was very accessible throughout Appreciated shuttle service as well. My service consultant was very accessible throughout More

by frank

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincent cavalcante

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Nov 14, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Frank! If there is anything else we can do to help just let us know! Have a great day!

October 30, 2024

Dealership Rating

Employee Rating

Easy to do business with. Excellent customer service from honest and trustworthy team of people. Highly recommend Faulkner group as I have purchased from two separate dealers Excellent customer service from honest and trustworthy team of people. Highly recommend Faulkner group as I have purchased from two separate dealers in the Faulkner group. More

by COCKERRF

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, David Cutler, Patrick Flynn

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Oct 31, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 25, 2024

Dealership Rating

Employee Rating

It was a smooth purchase. Very professional service and great people to work with. Nice experience. Very professional service and great people to work with. Nice experience. More

by EJPEARCE2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Ellie Kerchner

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Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 07, 2024

Dealership Rating

Employee Rating

Leslie is the Best. Give her a raise and name a new car after her Give her a raise and name a new car after her More

by PHILIPAULD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Oct 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Philipauld! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 02, 2024

Dealership Rating

Employee Rating

Very easy to work with very professional answers all questions and at the end you feel like friends questions and at the end you feel like friends More

by CARRHAUL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli

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Oct 02, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Hi Carrhaul. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 10, 2024

Dealership Rating

Employee Rating

They are the best of the best in customer service when it comes to dealers comes to dealers More

by AABATE2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz

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Sep 12, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

September 09, 2024

Dealership Rating

Employee Rating

The entire sales process was painless, Brett was very helpful and knowledgeable on the vehicle I was purchasing. He worked with me to get me where I wanted to be, we made a deal, and I highly recommend B helpful and knowledgeable on the vehicle I was purchasing. He worked with me to get me where I wanted to be, we made a deal, and I highly recommend Brett and the Faulkner West Chester team. More

by CHRISCUNDEY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli , Matt Mortimer

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Sep 10, 2024 -

Faulkner Buick GMC West Chester, INC. responded

September 07, 2024

Dealership Rating

Employee Rating

Extremely friendly and welcoming. Made me feel comfortable throughout the entire process. I would definitely recommend a dealership to anyone in the market of purchasing a vehicle Made me feel comfortable throughout the entire process. I would definitely recommend a dealership to anyone in the market of purchasing a vehicle More

by PDSTANCIL

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli

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Sep 10, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

September 01, 2024

Dealership Rating

Employee Rating

Been dealing there for 15+ years and every time has been great. Would not go anywhere else! great. Would not go anywhere else! More

by R1931LSHEP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz, Leslie Hurst

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Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Please let us know if we can ever be of further assistance!

August 12, 2024

Dealership Rating

Employee Rating

Very helpful and accommodating and grasped what I was looking for immediately. Process was smooth looking for immediately. Process was smooth More

by SRSINJ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Aug 13, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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Brett Paden

Sales Consultant

Faulkner Buick GMC West Chester, INC.

83 Reviews of Brett Paden

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