Brenda Marcille

Lakewood Chevrolet changed my life. There are great and very friendly staff. All deserve 5 STAR. My car is safe now. Last two days Brenda ,James, Thomas and Jared helped me so mu There are great and very friendly staff. All deserve 5 STAR. My car is safe now. Last two days Brenda ,James, Thomas and Jared helped me so much, but I can't find Thomas on the list of the employees. Thank you to someone/ don't know the name/ who fix the recall in my car. Thank you so much to everyone. Amazing work, amazing stuff. ................................................................................................................................................................................................................................. More

Report | Print

Thank you so much Brenda, for trying to find the help I needed yesterday to write a review on the Lakewood website...I'd received good customer service from Jaimee last week and wanted to say so. I called needed yesterday to write a review on the Lakewood website...I'd received good customer service from Jaimee last week and wanted to say so. I called to ask how to do it and you were the person I got. To make a long story short, I couldn't get it over the phone, and because I'm like a dog with a bone, you asked if I wanted to come in after the weekend and you'd try to show me on my phone. Being a senior, I jumped at the chance because I'd been able to do it before but could not do it now for some reason. You finally found a fella who figured out it was the settings on my phone. Suffice to say you went above and beyond in trying to help me figure out how to put a good review for the service I received at Lakewood. I wasn't spending big money but you took the time to help figure out my problem. You folks are excellent at your jobs, deliver quality service and care about your customers. I Thank you 💞💫🙏 More

Report | Print

Always on top of prioritizing customer service no matter how busy it can get at times. how busy it can get at times. More

Report | Print

I was very impressed with everyone that I dealt with at Lakewood. From my first phone call with Brenda, I immediately felt like I was being taken care of. When I arrived at the service department, Josee he Lakewood. From my first phone call with Brenda, I immediately felt like I was being taken care of. When I arrived at the service department, Josee helped me right away, and I didn't have to wait more than a couple of minutes to get a shuttle ride. Doug the shuttle driver was a gem. I appreciate that everyone's personality came through quickly, in my short interactions with them. I will be back for sure! More

Report | Print

All i can say is, they are good people and very knowledgeable about the work their doing. they have positive attitude when talking to their customers. Good Job and keep it up 👍. knowledgeable about the work their doing. they have positive attitude when talking to their customers. Good Job and keep it up 👍. More

Report | Print

Excellent service, kept me updated on my new suv with the oil change and the upcoming service for a recall. oil change and the upcoming service for a recall. More

Report | Print

Called Brenda to get my 2022 Equinox back into their shop. The brakes are now locking up after they did an inspection along with a changeover on my winter tires to summer. I was told that they can look shop. The brakes are now locking up after they did an inspection along with a changeover on my winter tires to summer. I was told that they can look at it in a week or so (June 14th) as they are booked solid. This is disappointing as I will have to bring it to another location to get repaired as it is a safety concern. The car was fine until I brought it in.......... I am going to avoid Lakewood Chev from now on. Have never had great service here. More

Report | Print

I have always had good dealings with them, since I started using Lakewood Chevrolet dealership on 34 Avenue . even when am away on work trip for close to 2 years, I could arrange for someone to bring started using Lakewood Chevrolet dealership on 34 Avenue . even when am away on work trip for close to 2 years, I could arrange for someone to bring my vehicle in for servicing they could arrange online payment or on phone payment and make everything easy and stress free. More

Report | Print

I have been a client of Lakewood for many years. By reminding me about warranty checks, maintenance checks, changing the oil, rotating the tires and everything else, they help me to ultimately maint By reminding me about warranty checks, maintenance checks, changing the oil, rotating the tires and everything else, they help me to ultimately maintain my vehicle. They are prompt and efficient, kind and helpful. ALWAYS a great place to ensure great service! More

Report | Print

I have been going to Lakewood since I bought my first car from them in 1997. I am always treated with respect and they explain my car's needs thoroughly. I will keep coming back to Lakewood again and again from them in 1997. I am always treated with respect and they explain my car's needs thoroughly. I will keep coming back to Lakewood again and again. More

Report | Print