24 Reviews
Write a Review24 Reviews of Brandon Latour
November 01, 2024
Sales team was great and extremely helpful would recommend to anyone quick and to the point. recommend to anyone quick and to the point. More
Other Employees Tagged: Maliq Osbourne
October 29, 2024
Best dealer in phoenix , they have more vehicles in phoenix area, all staff are very helpful phoenix area, all staff are very helpful More
Other Employees Tagged: Jonathan Castillo
October 28, 2024
I was pleased with the full buying experience. I was also pleased how quickly they processed a brand new car just being delivered the same day to get it ready for me to drive off with the same day I was also pleased how quickly they processed a brand new car just being delivered the same day to get it ready for me to drive off with the same day. Everyone was great to make the customer happy More
Other Employees Tagged: Luis Silva, Ever Valenzuela , not sure finance person was great
October 23, 2024
My service with the Toyota Grand Highlander XLE went very well. I was taken care right of right away by Michelle, service advisor and she did an excellent job with the oil change, rotation of tires and very well. I was taken care right of right away by Michelle, service advisor and she did an excellent job with the oil change, rotation of tires and multi point inspection. Thank you. More
Other Employees Tagged: Steven King
October 21, 2024
Bobby was very friendly and helpful. Kalil was very knowledgeable. And everyone else who we encountered were nice, polite and helpful. Kalil was very knowledgeable. And everyone else who we encountered were nice, polite and helpful. More
Other Employees Tagged: Lou Alsaadi , Bobby in sales
October 15, 2024
Brandon Latour came to me and pointed to berate me as a customer for not signing the deal. He unleashed at me all personal insults of how I visited the dealership 3x and never purchased a car and how I am customer for not signing the deal. He unleashed at me all personal insults of how I visited the dealership 3x and never purchased a car and how I am wasting Leslie’s time her financial hardship to support her child as a single mother. He accused me of starving Leslie’s kids if I don’t sign a deal. He was extremely rude in berating me of how I put my initial reaction m the OTD price and continues to ask for a lower price after that. I am a healthcare professional with doctorate degree and I deal with patients with psychiatric disorders all the time but what this Brandon Latour unleashed at me was completely not called for and made me cry. He has no human compassion at all and treats customers like trash (or at least Asian females ) and I believe he should not work in a place that deals with human customers at all. Leslie was completely sweet and helpful and I was about to sign the deal, until Brandon Latour threw personal attacks at me. He accused me to playing with Leslie, wasting her time, starving her child when HE was the one killing all her chances of making sales. I was crying and walking out when Leslie came back to me with a clean Kleenex and profusely apologized . He berated me for 5 minutes and would have continued to threaten me if it wasn’t that I told him I need to call my husband and asked him to exit. I will warn all people I know who wants to purchase a car, to not tho to your dealership simply because a completely toxic employee like Brandon Latour works there. Making sales by intimidation and verbal abuse to threaten customers is criminal More
Other Employees Tagged: Jesse Lopez, Luis Silva , leslie , 5 stars
October 11, 2024
Good welcoming but I think it’s kinda take so long I was waiting for almost 4 hours but it’s ok waiting for almost 4 hours but it’s ok More
Other Employees Tagged: Jesse Lopez, Maliq Osbourne, Eber Martinez, Eddie Mkpanam, Eleazar Leija, Jennifer Sanchez, Joshua Lazcano, Kai Rodriguez, Abe Mendivil
September 28, 2024
Horrible lease experience but a better one for this last purchase. If you lease, be prepared to get phone calls trying to get you to trade up, all hours of the day and night, for the entire lease purchase. If you lease, be prepared to get phone calls trying to get you to trade up, all hours of the day and night, for the entire lease More
Other Employees Tagged: Steven King