Brandon Latour
Brandon Latour at Camelback Toyota
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Brandon Latour

New Car Director

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.1
24 Reviews
4.1

24 Reviews

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24 Reviews of Brandon Latour

November 01, 2024

Dealership Rating
Employee Rating

Sales team was great and extremely helpful would recommend to anyone quick and to the point. More

by TEAMAECLLC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Maliq Osbourne

Nov 04, 2024

Camelback Toyota responded

Thank you! We're thrilled to hear that our sales team made such a positive impression. Your recommendation means a lot to us, and we're always here to provide quick and helpful service. Looking forward to serving you again!

October 29, 2024

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Best dealer in phoenix , they have more vehicles in phoenix area, all staff are very helpful More

by HARRISONDAYSINN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Castillo

Oct 30, 2024

Camelback Toyota responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience with our team and found our selection outstanding. Your support means a lot to us, and we look forward to serving you again!

October 28, 2024

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I was pleased with the full buying experience. I was also pleased how quickly they processed a brand new car just being delivered the same day to get it ready for me to drive off with the same day More

by FRAZIERTHRS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Silva, Ever Valenzuela , not sure finance person was great

Oct 29, 2024

Camelback Toyota responded

Thanks for the fantastic review, Frazier! We’re thrilled to hear you had such a positive experience and that our team could get your new car ready so quickly. Your satisfaction is our priority, and we appreciate your support! Enjoy your new ride!

October 23, 2024

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My service with the Toyota Grand Highlander XLE went very well. I was taken care right of right away by Michelle, service advisor and she did an excellent job with the oil change, rotation of tires and More

by TJBISHOP16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven King

Oct 24, 2024

Camelback Toyota responded

Thanks for your fantastic feedback! We’re thrilled to hear that Michelle provided excellent service during your visit. We appreciate your support and look forward to keeping your vehicle in top shape!

October 21, 2024

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Employee Rating

Bobby was very friendly and helpful. Kalil was very knowledgeable. And everyone else who we encountered were nice, polite and helpful. More

by cclala55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Alsaadi , Bobby in sales

Oct 22, 2024

Camelback Toyota responded

We're thrilled to hear that Bobby and Kalil made such a positive impact during your visit. Our team strives to provide excellent service, and it’s great to know you felt well taken care of. We appreciate your support!

October 15, 2024

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Brandon Latour came to me and pointed to berate me as a customer for not signing the deal. He unleashed at me all personal insults of how I visited the dealership 3x and never purchased a car and how I am More

by josydds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesse Lopez, Luis Silva , leslie , 5 stars

Oct 16, 2024

Camelback Toyota responded

It’s unacceptable for anyone to be treated in such a manner, and we take your concerns seriously. We want to assure you that we prioritize a respectful and compassionate environment for all our customers, and your feedback will be used to address this situation appropriately. If you’d like to discuss this matter further, please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

October 11, 2024

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Good welcoming but I think it’s kinda take so long I was waiting for almost 4 hours but it’s ok More

by dulraksmeypich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Camelback Toyota responded

We're glad you felt welcomed, but we apologize for the long wait. We're constantly working on improving our service speed and appreciate your patience. Hope to see you again soon!

September 30, 2024

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Employee Rating

Did a really good job and helped out with picking the right truck for me. More

by JMAULEON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Camelback Toyota responded

We're thrilled to hear you found the perfect truck with our help. Your satisfaction is our priority, and we appreciate your support. Enjoy your new ride!

September 28, 2024

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Employee Rating

Horrible lease experience but a better one for this last purchase. If you lease, be prepared to get phone calls trying to get you to trade up, all hours of the day and night, for the entire lease More

by FOODIEGIRLAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven King

Oct 04, 2024

Camelback Toyota responded

Thank you for sharing your experience with us. We apologize for the frustrations you encountered during your lease, particularly with the frequent calls. This is not the kind of experience we want for our customers, and we understand how disruptive that must have been. We’re glad to hear your most recent purchase was a better experience, but we want to ensure any past concerns are addressed. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com. She would be happy to assist and ensure we make things right moving forward. Thank you again for your feedback.

August 10, 2024

Dealership Rating
Employee Rating

Really appreciated Brandon and Jeremiah. Great guys and great service. Hope you pay them well! More

by fran9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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