Brandon Hines
Brandon Hines at Acura of Berlin
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Brandon Hines

General Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
61 Reviews

Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

4.9

61 Reviews

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61 Reviews of Brandon Hines

November 12, 2024

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Employee Rating

After having a horrible experience at executive of North Haven I went in and worked with Jim who didn’t have me speak to Brandon due to the experience that I had it seemed like they were going to do what th More

by SHAQUILLE_ROMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Pompei

November 11, 2024

Dealership Rating
Employee Rating

Great experience as always, I have bought multiple vehicles from this establishment and Brandon and James are great to work with. More

by Breweradam30
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Nov 12, 2024

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 11, 2024

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Employee Rating

Brandon, Jim & Claudia were extremely helpful with my car buying process. I will recommend anyone in the market for a vehicle , to go to Acura of Berlin. Excellent customer service. More

by pompeisarina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

November 08, 2024

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Employee Rating

Easy time dealing with Claudia from start to finish. Transparent pricing. Very clean cars and good warranty More

by RYANSIR64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudia Dijmarescu

Nov 10, 2024

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that Claudia could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

November 06, 2024

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Staff was very friendly and the atmosphere was very welcoming. The sales person was very knowledgeable . . More

by IRENE.MURPHY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Leach

Nov 07, 2024

Acura of Berlin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Acura of Berlin are glad to have you as a customer. Eric Diaz General Manager 860-829-3787

October 29, 2024

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Employee Rating

My sales person was Adam L. I told him what I wanted to see he didn’t sell me nothing I wasn’t looking for and helped me the entire time . 5 stars More

by KCM52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Leach

Oct 29, 2024

Acura of Berlin responded

Thanks for sharing about your experience with Adam here at Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

October 12, 2024

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Employee Rating

This is the 4th Acura I have purchased from Acura of Berlin- the service is excellent and the dealership is a pleasure to work with! More

by Sduplin91
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 13, 2024

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

October 09, 2024

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I was very pleased working with Acura if Berlin to purchace my car. The no pressure sales was great.. More

by BBIALCZAK95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei

Oct 09, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

October 09, 2024

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Employee Rating

I had a great experience buying my car. They were on top of helping me get exactly what I was looking for. I am so happy with my vehicle and the excellent customer service. I would highly r More

by SHAINA.BENDER.L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Christian Rich

Oct 10, 2024

Acura of Berlin responded

Shaina, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

September 30, 2024

Dealership Rating
Employee Rating

Jim was outstanding! ! He went above and beyond to make the car buying experience very smooth. I would definitely recommend him to my family and friends. He made sure to r More

by CCOSTAEDU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

Sep 30, 2024

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Jim here at Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

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