Brad Gatschene

I got my vehicle fixed today after three visits first of all no coordination it took my three visits and first time i been there walk in because my check engine light on they said you have to book an appoin all no coordination it took my three visits and first time i been there walk in because my check engine light on they said you have to book an appointment i booked my appointment and been there on my appointment they said sorry we cant take you in because technician is on other job which i can understand but they should tell the customer a day before but nobody called and then service manger came in said to me book again and they will give me a complimentary winter cover for front bumper grill which suppose to come with new vehicle nobody told us at that when we bought this brand new vehicle and today i left my vehicle there and service advisor named Loni told me it might not covered under warranty then you have to pay diagnose charges i said OK i got a call after 3 hours she said they found the issue but that is not under warranty and total cost will be around $348.00 and she said they are trying to cover under warranty but in ten minutes i got another call she said not possible but we will give you discount for shop supplies for $30 and now your cost comes up to $318.00 i said OK at 3 o'clock i called asked how much more time to get my vehicle back she said you will get before 5.30 i said OK. after another 15 20 minutes i got call your vehicle will be ready in 20 minutes and your bill is $500 something i asked why there is difference she said you authorise us and i told you she just give me a phone with a box opened for signatures to sign which i did and got a ride by a uber which they arranged for me and loni was not their other girl is there she said i explained her and ready to pay but she told me pls wait i will call my manager then the same manager came who gave my complimentary grill cover and showed my signature we told you so you have to pay which i paid and i told him this not right and i wont come again we do not need you we are already have enough customers and busy. someone will not expect this answer from a manger from a dealership earlier i do not have to write this but his answer forced me do this i never recommend to anyone to buy and get service done from them More

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Very good customer service very good deals nice people very nice lounge. Would definitely recommend very nice lounge. Would definitely recommend More

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Are sales representative Abhi was very kind and supportive throughout the service. All around the service experience was great and I would definitely come back. supportive throughout the service. All around the service experience was great and I would definitely come back. More

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This review is about how awesome and accommodating Manny Minhas Sales is in taking care of my wife and I and making sure we have the best experience possible. The service department continues to leave a lo Minhas Sales is in taking care of my wife and I and making sure we have the best experience possible. The service department continues to leave a lot to be desired. Did they actually do my Oil Change?! As they never reset my Oil Life Monitor on dash display. They forgot to put the DEF in the truck and had to do it when I picked up the truck even though I specifically told them I was Low on DEF. I also didn’t receive any paperwork so I have no idea what they checked or inspected. If it wasn’t for Kelvin, Mo and Manny my wife and I would be happy to take our business elsewhere. Service department leaves a lot to be desired each and everytime we visit Capital Denaliville management and owners have to continue working hard to train service staff up to acceptable standards. Thank you More

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I had the pleasure of working with Zaid at Capital Buick GMC and he was delightful, the first truck I came to see unfortunately didn't work out for us but he didn't give and and actually found me the perfec GMC and he was delightful, the first truck I came to see unfortunately didn't work out for us but he didn't give and and actually found me the perfect truck for a comparable price. I will definitely being coming back here for my next truck. More

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Awesome service, everything was quick and they were able to work around my schedule to get me what i needed. to work around my schedule to get me what i needed. More

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Service was great from beginning to end. They were open to listen and provided good options for me as coming in to buy my very first ever GMC car, which I loved after the teat drive. I bough They were open to listen and provided good options for me as coming in to buy my very first ever GMC car, which I loved after the teat drive. I bought a Terrain Elevation. I will recommend this dealership to all my friends and family!!! More

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Amazing sales and finance staff. Made the purchase of my new gmc canyon one of the best car buying experiences I’ve ever had!! Made the purchase of my new gmc canyon one of the best car buying experiences I’ve ever had!! More

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A very friendly place with expert salesmen who actually care about you and what you can afford. Keeping your best interests in mind and a fast smooth process care about you and what you can afford. Keeping your best interests in mind and a fast smooth process More

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This is the third vehicle I have bought from Zaid and Capital. Zaid is such a great person. Very knowledgeable and the whole dealership makes me feel like I am part of the team. I will continue to suppor Capital. Zaid is such a great person. Very knowledgeable and the whole dealership makes me feel like I am part of the team. I will continue to support Capital and refer any people I know to buy a vehicle from them. More

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