Bobby. Chan
Bobby. Chan at BMW Markham
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Bobby. Chan

Service Advisor

BMW Markham

8111 Kennedy Road
Markham, ON L3R 5M2

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Bobby. Chan

January 30, 2025

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I have been dealing with this dealership for more than 20 years and every one there treats me like family. This is my 10th BMW and I get excellent prices and value for the cars I buy here. More

by djobanputra
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Mak , Ariana and Mike in service are both very nice and give the best information.

Jan 31, 2025

BMW Markham responded

It's fantastic to hear that you've had such a positive experience over the years! Thank you for your continued trust and loyalty to BMW Markham. We truly appreciate your support and look forward to helping you with many more vehicles in the future!

December 31, 2024

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I am so glad to have my new car in this place, very nice service! More

by Lin
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Recommend Dealer
Yes
Dec 31, 2024

BMW Markham responded

It’s fantastic to hear you’re happy with your new car and the service you received! We’re glad you chose BMW Markham, and we look forward to helping you again in the future!

December 13, 2024

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Excellent Service Have been dealing with Markham BMW for over 10 years and have never had a bad experience. People are very friendly and keep you informed of status during your appointment Highly recommen More

by Frank
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Recommend Dealer
Yes
Dec 16, 2024

BMW Markham responded

Frank, thank you for your loyalty and kind words about BMW Markham! We're delighted to hear that our team consistently provides excellent service. We look forward to serving you for many more years!

October 04, 2024

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Great staff and service. Every detail is documented and explained by the service staff. Thanks. More

by Rick M
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Recommend Dealer
Yes
Oct 04, 2024

BMW Markham responded

Thank you for your kind words, Rick! We're thrilled to hear that our staff provided you with thorough and attentive service. We appreciate your support and look forward to assisting you again!

June 07, 2024

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Very good service, very professional and very fast. The teamwork was great and I thank them for that. More

by lyang li39547
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Recommend Dealer
Yes
Jun 07, 2024

BMW Markham responded

Thank you for your feedback, Lyang! We're thrilled to hear that you had a very good experience with our team at BMW Markham. It's wonderful to know that you found our service very professional, fast, and backed by great teamwork. Your appreciation means a lot to us, and we look forward to continuing to serve you with excellence in the future!

April 10, 2024

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BMW Markham is always friendly and reliable. I didn't even have an appointment I just drove straight there when my tire had a problem. They took it in and fixed it the following day when a ne More

by Tina
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Recommend Dealer
Yes

Other Employees Tagged: Pirout Mohammadi, Shelly Clarke

Apr 10, 2024

BMW Markham responded

Tina, we're delighted to hear that BMW Markham provided you with friendly and reliable service when you needed assistance with your tire issue. It's great to know that even without an appointment, they accommodated you promptly and efficiently, ensuring your vehicle was taken care of in a timely manner. Your satisfaction is our priority, and we're grateful for your positive feedback. Thank you for choosing BMW Markham!

March 14, 2024

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The folks at BMW Markham are customer focused and word hard to earn customer satisfaction and loyalty. More

by brian.tobin
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Recommend Dealer
Yes

Other Employees Tagged: Jack Yue

Mar 14, 2024

BMW Markham responded

Hi Brian. Thank you for taking the time to share your positive feedback about your experience at BMW Markham. We're thrilled to hear that our team members are dedicated to providing exceptional customer service and working hard to earn customer satisfaction and loyalty. Your kind words are greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or need assistance, please feel free to reach out.

March 05, 2024

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Helping staff and good service . Always on time Staff never push customers for their sales More

by Lamtongabriel
Recommend Dealer
Yes

Other Employees Tagged: Alex Ceolin

Mar 06, 2024

BMW Markham responded

We appreciate your feedback! It's great to hear that the staff at BMW Markham is helpful and provides good service without being pushy. We value your input, and we hope you continue to have positive experiences with the dealership. Thank you!

November 23, 2023

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Sales was professional and the maintenance experience was very effective. I will come back in the future. More

by dianerockson
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Recommend Dealer
Yes

Other Employees Tagged: Jack Yue

Nov 24, 2023

BMW Markham responded

Hi Diane! We're thrilled to hear that your sales experience was professional, and the maintenance was very effective. Your satisfaction is our priority, and we're delighted to know you plan to come back in the future. We look forward to serving you again and providing the same level of excellence.

November 08, 2023

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Once Again, I should not have to drive all the way back to have my message changed regarding my tire message More

by joann_robertson3
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Recommend Dealer
Yes
Nov 09, 2023

BMW Markham responded

Hi Joann, I'm sorry to hear that you've had to make an extra trip for a tire message adjustment. We understand your frustration, and we apologize for the inconvenience. We appreciate your feedback, and we'll use it to improve our processes and ensure that such situations are minimized in the future. When you have a moment, please reach us to us as your satisfaction is important to us, and we want to make sure your experience with us is a positive one. Best, Rohan Beersa - Service Manager - 905-948-2936

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