Bob Thompson | Page 2

Friendly I saw what is now my car online, it was new to the dealership and I wanted to go see it right away. I met with Bob, who was very friendly. After test I saw what is now my car online, it was new to the dealership and I wanted to go see it right away. I met with Bob, who was very friendly. After test driving the car, I knew I wanted to buy it. My boyfriend was with me at the time, and suggested I sleep on it since it was my first car and I was buying it outright. The next day, I went alone and drove the car again - I really knew I was sure at that time, so proceeded to move forward with purchasing. This next part wasn't a great experience for me... I agreed to look into the extended warranty, but with the way I'll be using my car, it's not needed. An extra $2000 on the price tag wasn't something I planned on, and after saying no more than once (about three times), I have up as I was so exasperated and just said yes to making monthly payments for the extended warranty. That experience ruined the excitement I had, and I fully plan to return to cancel the warranty. I felt taken advantage of, since I was alone and I'm not the confrontational type. Overall, I love my car, but the sales manager (the person I paid for my car with, not sure of his title) Ryan wouldn't take no for an answer, just so the company could make $2000 off of me. Otherwise, I enjoyed my experience and I would recommend this dealership... just don't be like me, and if you don't want something (like extended warranty), just put your foot down. More

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