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Bob Thomas
Refer Me
71 Reviews
Bob has been in the automotive industry since 1977. He has been with BMW since 1980, and with BMW of Monterey since 1994. He started working at a dealership part time while attending college. What he likes most about the industry is meeting wonderful people and becoming their friend over time. BMW's are dream cars for most people, and he enjoys making those dreams come true.
Read moreDealership Experience
29 yrs, 8 mos
Industry Experience
46 yrs, 11 mos
Specialties & Trainings
Completed every BMW product Training since 1980
71 Reviews of Bob Thomas
June 23, 2024
Michael Crnkovich was really knowledgeable and great to work when we purchased our leased car. he made it easy and took care of everything. BMW Monterey.has an outstanding customer service staff. work when we purchased our leased car. he made it easy and took care of everything. BMW Monterey.has an outstanding customer service staff. More
by LaurenSpencer
Verified CustomerOther Employees Tagged: Michael "Misha" Godick, Michael Crnkovich , Mike Kyle
Helpful 
June 16, 2024
Exactly what I expected, promise delivered On time! !! Great customer service! I would definitely recommend it to anyone who is interested. !! Great customer service! I would definitely recommend it to anyone who is interested. More
by NELLIRUBINSTEIN
Other Employees Tagged: Michael "Misha" Godick, Erdal Kenar, John Polli, Parris Yancey, Nathan Reed, Bryan Williams, Andrew Jennings, Salena Dominguez
April 20, 2024
Always enjoy working with Misha. He is patient and totally knowledgeable with all BMW products. Hope to work with Misha again on our next BMW transaction.😁 He is patient and totally knowledgeable with all BMW products. Hope to work with Misha again on our next BMW transaction.😁 More
by RSPOSTLE
Other Employees Tagged: Michael "Misha" Godick, Michael Crnkovich, Anna Kwon, Everardo Contreras, Jimmy Cahill
December 05, 2023
Everyone in that dealership did not want to sell a car except Michael personally, would not recommend anyone but him except Michael personally, would not recommend anyone but him More
by William28
Other Employees Tagged: Michael "Misha" Godick, Erdal Kenar, Michael Crnkovich, John Polli, Parris Yancey, Nathan Reed, Bryan Williams, Salena Dominguez
July 24, 2020
Synchronization of Communication and Efficiency It began with making an appointment which was handled with politeness and expediency. I received follow-up reminder e-mails. Despite all of that, I wa It began with making an appointment which was handled with politeness and expediency. I received follow-up reminder e-mails. Despite all of that, I was running late and Anna Kwon very nicely called to learn of my status, and let me know that my "Loaner (Thank you)" was all ready for my arrival. While I checked in with Mike Kyle, who processed my work order with great competency and rapidity, Anna performed first aid on my bleeding hand (caused by a sharp object in my glove compartment), and took my driver's license and insurance card, as precursors to quickly finish the paperwork. In seemingly a "blink of an eye," both segments of the check-in were completed in unison with symphonic precision. Being able to drive off, practically immediately, in a wonderful borrowed automobile, saved two days of otherwise inconvenience for me, which is appreciatively highlighted. Anna Kwon and Mike Kyle are ideal Ambassadors for the Brand, Dealership, and the Service Department. Also, there is terrific gentleman whose name I think is Jada, or something like that, who met me when I drove in, and who made a first rate impression with his delightful introductory direction and assistance, and who deserves special recognition! Thank you for your astute personnel selection! Peter Krasa More
by peterkrasa
Other Employees Tagged: Mike Kyle, Amber Norton Kirk, Anna Kwon , Mike Hayworth
May 15, 2020
Service excellence I recently brought in our X5 and X7 for routine service. On both occasions Anna Kwon was got me an appointment that fit my busy schedule and made sure I recently brought in our X5 and X7 for routine service. On both occasions Anna Kwon was got me an appointment that fit my busy schedule and made sure that I had transportation to and from the dealership. She made a spot on recommendation to have my X5 detailed. I was very happy with how the care turned out. The faded steering wheel looked like new. They also got all of the dog hair out of the carpet! Joe Campo has been my service advisor for a long time and we have been through several BMW's. He is always honest with his recommendations and prompt and polite with his responses to my inquires. I will continue to take my BMW's to them for service. More
by cencoastx5
Other Employees Tagged: Michael "Misha" Godick , Joseph Campo, Mike Hayworth, Anna Kwon
November 20, 2019
Very good experience On time, loaner car fabulous. Observed Anna K. picked up work for the service men, answering the phone, filling out a needed certificate. She was e On time, loaner car fabulous. Observed Anna K. picked up work for the service men, answering the phone, filling out a needed certificate. She was engaging, pleasant, and answered all my questions. The service men are great. Perhaps they could smile more.!! More
by Leslie Andersen
Other Employees Tagged: Mike Kyle, Anna Kwon, Jamie Barrios , Joseph Campo
October 25, 2019
Top notch This dealership never stops with their outmost professional service, We are always treated great and our cars are always getting The best service This dealership never stops with their outmost professional service, We are always treated great and our cars are always getting The best service there is More
by Skenes3
Other Employees Tagged: Mike Kyle, Nathan Reed, Edgar Garcia , Christopher Almeida, Nathaniel Borchard, Joseph Campo, Jeremy Carter, Paul Giovino, Robert Rangle
July 14, 2019
2nd visit as good as the 1st This is the 2nd car buying experience my wife and I had at this dealership in just over a year. The 2nd visit just as good as the 1st. Misha Godick This is the 2nd car buying experience my wife and I had at this dealership in just over a year. The 2nd visit just as good as the 1st. Misha Godick and Bob Thomas are exceptional sales staff very knowledgeable, courteous, and professional. Kyle Shiavone in finance just amazing..They treated us like family. HIGHLY recommend you shop here for your next BMW.. I say this because we will. Thank you Bob, Misha, and Kyle More
by DTL0624
Other Employees Tagged: Michael "Misha" Godick , Kyle Schiavone
June 01, 2019
Jaime was very clear and friendly. Excellent service. Excellent service. Very friendly staff and direct communication. Bob was great with our purchase and Nathan helped us on the phone when our gas tank Excellent service. Very friendly staff and direct communication. Bob was great with our purchase and Nathan helped us on the phone when our gas tank door would not open. Jaime was excellent in service. More
by aimee
Other Employees Tagged: Nathaniel Borchard, Jaime in service
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