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Bob Hargrave

Overview Reviews (256) Inventory (264)

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Bob Hargrave

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Bob Hargrave

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8

256 Reviews

Overview Reviews (256) Inventory (264)

4.8

256 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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256 Reviews of Bob Hargrave

June 23, 2024

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Employee Rating

Excellent service as usual. Bob did a great job of explaining what services were needed and kept me informed throughout the process. Bob did a great job of explaining what services were needed and kept me informed throughout the process. More

by justinpsteinke

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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June 22, 2024

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Excellent customer service! ! Work performed was excellent as well. Service was performed in a timely manner as well!! ! Work performed was excellent as well. Service was performed in a timely manner as well!! More

by MPODRAZA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Helpful 0

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June 18, 2024

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All team members were great, they did an excellent job. I recommend to everyone. Good job! I recommend to everyone. Good job! More

by MAPSREG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Helpful 0

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Jun 19, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, MAPSREG! We're thrilled to hear that you had a great experience with our team. We appreciate your recommendation and look forward to working with you again in the future.

June 17, 2024

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Employee Rating

Service at this dealership was quick, professional, affordable, and courteous. The Ford dealership in Lexington will have more of my business in the future. affordable, and courteous. The Ford dealership in Lexington will have more of my business in the future. More

by BRYANPEGG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Craig Ellis, Chris Dawkins, Chris Thompson, Chris Weaver , Fernando Escamilla

Helpful 0

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Jun 18, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience at our dealership, BRYANPEGG! We strive to provide quick, professional, and affordable service to all our customers. We look forward to serving you again in the future. Thank you for choosing Jim Hudson Ford

June 13, 2024

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They had great customer services and repairs were made to my vehicle fast and efficiently. Thanks my vehicle fast and efficiently. Thanks More

by SINGLEGW2108

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jun 14, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our customer service and repair team. Your satisfaction is our top priority. Thank you for your kind words and we look forward to serving you again in the future!

June 13, 2024

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Employee Rating

Great service, willing to go out of their way. Car was ready before it was supposed to be. Nice loader Car was ready before it was supposed to be. Nice loader More

by payne9245

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Risner, Terrell Hicks, Chris Thompson, Chris Weaver

Helpful 0

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Jun 14, 2024 -

Jim Hudson Ford responded

Thank you for your positive review, payne9245! We're thrilled to hear about your great experience with our service and our team's dedication. We always strive to exceed our customers' expectations. We look forward to serving you again in the future.

June 12, 2024

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Employee Rating

They were fast, friendly, and professional. I appreciate Bob for communicating with me through our it all I appreciate Bob for communicating with me through our it all More

by JEABRAUN

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jun 13, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that you had a great experience with our team, especially with Bob. We strive to provide fast, friendly, and professional service to all our customers. We appreciate your business and look forward to serving you again in the future.

June 07, 2024

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Employee Rating

Great advisor prompt service knowledgeable technicians. Easy access to facility. I would recommend them to my friends and co workers. Easy access to facility. I would recommend them to my friends and co workers. More

by sync04me

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Helpful 0

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Jun 10, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, sync04me! We're thrilled to hear that you had a great experience with our team and found our facility easily accessible. Your recommendation means a lot to us. We look forward to serving you again in the future!

June 06, 2024

Dealership Rating

Employee Rating

Extremely nice and easy to work with. Service is complete whn promised and done well. Personal service is exempalry. Service is complete whn promised and done well. Personal service is exempalry. More

by boboldendick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 10, 2024 -

Jim Hudson Ford responded

Thank you so much for your kind words, Boboldendick. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you and look forward to working with you again in the future!

June 05, 2024

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Employee Rating

Tried to sit outside but cigarette smoke too overwhelming. Need to create an “ away from building” area for smokers. overwhelming. Need to create an “ away from building” area for smokers. More

by MCFEEDSINC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Thompson, Chris Weaver

Helpful 0

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Jun 06, 2024 -

Jim Hudson Ford responded

We're sorry to hear about your experience. We appreciate your feedback and will certainly consider your suggestion about creating a designated area for smokers away from the building. We want all our guests to enjoy their time with us. Thank you for bringing this to our attention.

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