Blayke Mccarthy

We came to the dealership 3 times. First time was to look at the vehicle were interested in person. Two staff helped us. They were nice and informative. Second time, we came to test First time was to look at the vehicle were interested in person. Two staff helped us. They were nice and informative. Second time, we came to test drive. We arrived and was slow to be helped and staff were not that communicative on the process of test drive. I was handed off to 2 staff and didn't feel welcomed. Third time, we came with purchasing in mind and staff was helpful More

by NGUYEN_LY2010 Verified Customer Verified Customer

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Friendly people and would be willing to buy with Isiah again for sure. So glad again for sure. So glad More

by ANGEL_ANCHETA26 Verified Customer Verified Customer

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I’ll start off with the fact that I bought my vehicle from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle n from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle not starting. After calling roughly 4 times, I was able to speak with Christian. I was told that the battery($300) would need to be replaced to be worked on further so we went ahead and agreed so the recall could be fixed. I picked my vehicle up this past week and to my surprise, my vehicle now had visible mold on my driver/passenger side floors and to both my front and back seat belts. Elizabeth, at the front desk, expressed her regret that this occurred and was able to have my vehicle detailed I was very thankful that something was done. She was very helpful and personable during the entire encounter. Lastly, I left the dealership after the cleaning and drove it south 2 hours to my apartment and let it sit for a few hours. When I came back out again to drive, it was unable to start(the same reason I originally dropped the vehicle off). Ultimately, I left my vehicle in my garage and took the shuttle back to Anchorage. I would like to shout out Blayke as he was the only one I could get ahold of through the process. He was beyond helpful and when he said he’d do something, he did it. More

by BROOK_BURGESS Verified Customer Verified Customer

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Some departments at this dealership needs to be improved specially the sales deparment. I had a very unpleasant experience but a the end I got a new car for my son and that was my main goal and I called to specially the sales deparment. I had a very unpleasant experience but a the end I got a new car for my son and that was my main goal and I called to have some kind of help and Blayke picked up the phone and helped to get this right I am still waiting for the results but I am happy for his help . My wife and I are thinking about getting a new car in a few months but we have to think twice before getting into the sales department again. Parts department the guy sitting in the chair the whole day is rude he has 0 customer vice service skills I askedfor key replacementcost estimate y he show 0 interest in what I was asking him. But the SERVICE department was a TOTAL different experience, my car's oil pan somehow was damage when oil change was done a the dealership, so I took the car back and Christian Diaz a very nice and professional advisor was a the customer service desk and I explained him my case and he was empathic and took care of the issue. Honestly he deserves a 5 stars for his outstanding customer service skills, the five stars given to the dealership is because of his department and him. Thank you Lithia Hyundai for having great employees like this young man. Christian thank you so much for your help, you are helping this dealership very well to keeping me as a customer and I am sure is not just me. Keep doing a great job. More

by ELMERESCOBAR08 Verified Customer Verified Customer

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Dishonest and rude people. I send an email asking if I can get a discount on a car on their lot. I received an email if I come in person and ready to sign they would discount I send an email asking if I can get a discount on a car on their lot. I received an email if I come in person and ready to sign they would discount it. I spent more than two hours to find out their offered price is higher than advertised one. Sales manager was very rude in his response to my email. More

by RA_ONE Verified Customer Verified Customer

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Christain Diaz has to be the most reliable/trustworthy service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think ot service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think otherwise maybe you should look into the mirror. More

by isaiahhoman Verified Customer Verified Customer

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Fantastic service. Very helpful and friendly. Will come to him when we need anything else. Very helpful and friendly. Will come to him when we need anything else. More

by MJWOLFE99514 Verified Customer Verified Customer

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Everyone was courteous, helpful and knowledgeable. Blayke answered every question. I love my new vehicle. Blayke answered every question. I love my new vehicle. More

by MIKEGINB Verified Customer Verified Customer

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Blayke was very courteous and did a great job of answering all of my questions. answering all of my questions. More

by MIKEGINB Verified Customer Verified Customer

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Blake has helped us pick the best new vehicle for us, so went back and he helped us pick out and purchase a great one as well. Never steered us wrong! went back and he helped us pick out and purchase a great one as well. Never steered us wrong! More

by MJWOLFE99514 Verified Customer Verified Customer

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