Bill Coombe | Page 22

Personal atmosphere.....get the best for the customer I wish to comment on the excellent and almost family-like feeling I have whenever I am at Budds on the Service Rd., in Oakville. When I had leased a P I wish to comment on the excellent and almost family-like feeling I have whenever I am at Budds on the Service Rd., in Oakville. When I had leased a Pontiac Vibe from a family friend in Ottawa, I brought it to Budd's in Oakville for servicing. I quickly learned of the authenticity of repair work and knowledgeable advice of both Jim Treen and Caitlin McCleod. They showed me how valuable and trustworthy they were at their job, and besides the work thing they still do, too, have great personal skills and I feel like a friend! When Pontiac became.....nothing.....I eventually had a decision to make, and through the assistance of Bill Coombe and Rob Powell , I leased my first Cruze....I loved that car, easy driving, and on gas, and maintenance while taken care of daily by me, was once again looked after by Budds and the persons mentioned. I would be remiss if I didn't mention the person who answers the phone in the Service Dept (Trish) whom I called frequently to ask questions...and get answers! Then I met Heather in the Showroom, and Brenda, in the Service Department and realized that there is a something similar, at Budds, to all the employees that I have dealt with....they are good people, friendly, know their job, reach out as needed, and do their job very well. Back to Bill Coombe and Rob Powell.(I am enjoying my second Cruze now,) they have very recently assisted me in changing my lease to a financed purchase...at my request because of my financial stress. Their assistance and openness with me was a success, a winner, and the deal was signed. I thank Rob for all his juggling of the numbers and the financial voices, as well as that, I also thank Bill Coombe for his personal conversation style, and the manner in which he and I conversed...and with him, and Rob, initialed and signed my name away....on the documents. I still have my warranty on my Cruze so I will still be back to Budds to take care of MY CRUZE! Thank you! Carmen Leith. And who knows what comes next , as long as it is at Budds cuz it is a place I trust. More

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pleasant inviting atmosphere I was quite surprized that I was able to buy my car over the cell. I called the sales manager who had a salesperson call me back immediately. I made I was quite surprized that I was able to buy my car over the cell. I called the sales manager who had a salesperson call me back immediately. I made my offer and trade info taken over the cell. We agreed to the price. I gave a deposit by visa. I dropped my trade off and the 2011 Cadillac cts was just the way Bill Coombe had promised. I had seen pictures prior and the car was a described by the dealership. They were excellent and made this easy for my busy schedule. Thanks Bill Coombe and Robert Powell. Thanks again, Ken. More

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pleased customer Bill Coombe and Rob Powell were very helpful. Had an excellent experience buying my first car from Budd's dealership. I recommend this location they Bill Coombe and Rob Powell were very helpful. Had an excellent experience buying my first car from Budd's dealership. I recommend this location they're great! More

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Great dealership, great people, great cars Just purchased a pre-owned Acura TL from Budds' Cadillac, and couldn't have been happier with the customer service Bill Coombe showed in helping me m Just purchased a pre-owned Acura TL from Budds' Cadillac, and couldn't have been happier with the customer service Bill Coombe showed in helping me make my choice in the car I picked. Bill had great knowledge in the history of my pre-owned Acura that really helped me make my decision to choose this car, also Wayne Carter the general manager of Budds' was very kind, friendly and made me feel very comfortable purchasing my car from Budds'. Over all it was a great experience at Budds' and I wouldn't hesitate to come back and purchase my next vehicle here. More

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Bought a new 2016 Chevy Cruze This is the third car we bought with Bill Coombe from Budd's Chevy. He is helpful, knowledgeable, and has shown us appreciation for returning to their This is the third car we bought with Bill Coombe from Budd's Chevy. He is helpful, knowledgeable, and has shown us appreciation for returning to their dealership by giving us a great deal. They worked really efficiently and the process took little time. More

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Amazing This is the first time buying from this dealership and I can't say enough about the overall customer service that I received. I dealt with Bill Coom This is the first time buying from this dealership and I can't say enough about the overall customer service that I received. I dealt with Bill Coombe who was very down to earth. I didn't feel obligated to buy after the first visit and I wasn't hasseled to come back. Once making my decision Bill was great at crunching the numbers to get me into the car I wanted. Paul Stewart, who also works at the dealership was extremely helpful on the day I picked up my car. He ensured I knew how all the features my new car has to offer worked. I would highly reccomend Bill and Paul to any of my friends and family. More

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We'll be back! It's been a while since we bought a car. Bill was very helpful and gave us all the information we needed to make our decision. He also made this seem It's been a while since we bought a car. Bill was very helpful and gave us all the information we needed to make our decision. He also made this seem easy and fun. Even though we had many questions, he showed great patience and answered them all. Thanks to everyone at Budd's who helped make this a great experience. See you again for our next Chevy! More

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Above and Beyond I have been dealing with Budds for the past 7 or so years a with their service department and they have impressed me with their responsiveness to thei I have been dealing with Budds for the past 7 or so years a with their service department and they have impressed me with their responsiveness to their customers. Shane on more than one occasion went out of his way to help us and it was greatly appreciated. Caitlin has always been quick to help as well. I, however had never purchased a vehicle from Budds until now.. Bill not only found us the vehicle we wanted, but went above and beyond to get us the best possible price. We are more than happy with our new Equinox and hope to enjoy many more years driving it. Bounsay has a cool name... More

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positive experience re: Cadillac CTS, service and trading up service for 2011 CTS was well done by Shane and his team, and the negotiation and process when I traded that car for a new 2015 CTS was very well hand service for 2011 CTS was well done by Shane and his team, and the negotiation and process when I traded that car for a new 2015 CTS was very well handled. Communication and timeliness as promised. Shane, Bill and Rob have done a great job for me, and I am comfortable that will continue into the future. More

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Fantastic experience We had done all the leg work in exploring the market prior to making a purchase. We went to Budds' and were met by Bill Coombe. Bill was most knowledg We had done all the leg work in exploring the market prior to making a purchase. We went to Budds' and were met by Bill Coombe. Bill was most knowledgeable, and very helpful. He did not apply any sales pressure, but rather just answered questions. Bill is the type of person who got to understand what we wanted, and helped us with our decision without making us feel obligated. We ended up purchasing a 2015 Equinox, and when it was ready for pick up, he made sure we were comfortable with all the controls and options. He was also very insistent that we give him a call at any time if we had any concerns at all. With Bill's help, we had a very enjoyable experience, and we would not hesitate to recommend him to anyone considering making a purchase. Bill, and all the staff he introduced us to, were very friendly and welcoming, from the receptionist to service to financial and the management team. More

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