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Bernard Gunn

Overview Reviews (101)

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Bernard Gunn

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Bernard Gunn

Service Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5

101 Reviews

Overview Reviews (101)

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English

4.5

101 Reviews

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101 Reviews of Bernard Gunn

November 12, 2024

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Very nice to work with. They communicate very well with their customers.my local dealer for car eepairs. They communicate very well with their customers.my local dealer for car eepairs. More

by JOEMEEHAN

Verified Customer

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Recommend Dealer

Yes

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October 10, 2024

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They did a good job. I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your service in the past. More

by BEBEBRO12

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst

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Oct 10, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 10, 2024

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Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service dealership. Would recommend this dealership for buying and service More

by SDEANGELO33

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz, Leslie Hurst, Rusty Miller

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Oct 14, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation, Sdeangelo!

October 01, 2024

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Nice people, clean, knowledgeable, helpful. Love the fact that it provides transportation while vehicle is being serviced. Love the fact that it provides transportation while vehicle is being serviced. More

by MARTHASIMMERS

Verified Customer

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Service Communication

Recommend Dealer

Yes

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Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 28, 2024

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Employee Rating

Took too long. Kept in delaying without providing good reasons. Will not go back to them Kept in delaying without providing good reasons. Will not go back to them More

by ADSFORRAJ

Verified Customer

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Recommend Dealer

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez

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September 28, 2024

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They gave excellent service including good communication and helpful approach. I felt well taken care of. and helpful approach. I felt well taken care of. More

by erictheiss

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Vincent C

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Oct 01, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 18, 2024

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Clean, friendly, nice lounge area. On time. Good location. But, they forgot to tell me if any maintenance was due. On time. Good location. But, they forgot to tell me if any maintenance was due. More

by arthur.t.healey

Verified Customer

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Recommend Dealer

Yes

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Sep 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the review, Arthur. We apologize on not informing you on available maintenance. Please reach out to our team at (610) 492-7109 if you would like to discuss anything further.

September 13, 2024

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To expensive for service. No senior discount. Can't afford anymore. Repairs seem good. Tech ok No senior discount. Can't afford anymore. Repairs seem good. Tech ok More

by SJWOODY2K

Verified Customer

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Recommend Dealer

Other Employees Tagged: Leslie Hurst

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September 12, 2024

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Service department was very accommodating when I needed to reschedule service appointment. People were friendly. The whole process from beginning to end was very efficient. to reschedule service appointment. People were friendly. The whole process from beginning to end was very efficient. More

by Than111

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez, Brianna Holmes

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Sep 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Than! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 06, 2024

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Employee Rating

Basic oil change and tire rotation. No issues. Happy to patronize the dealer. Will go back again. No issues. Happy to patronize the dealer. Will go back again. More

by jec2669

Verified Customer

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Leslie Hurst, Luis Jimenez

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Sep 10, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks jec, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

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Bernard Gunn

Service Manager

Faulkner Buick GMC West Chester, INC.

101 Reviews of Bernard Gunn

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