Barry Burns
Barry Burns at Med Center Mazda
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Barry Burns

Service Manager

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.8
332 Reviews

Dealership Experience

2 yrs, 5 mos

4.8

332 Reviews

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332 Reviews of Barry Burns

September 27, 2024

Dealership Rating
Employee Rating

The service department was excellent from making my appointment to checking out. The service advisor James was helpful, friendly and courteous. The technician Jason was thorough and explained everythin More

by CS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs , Jason

September 18, 2024

Dealership Rating
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Very efficient and professional. Got me in on time and let me know when my car was ready. More

by eloiseb1959
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

September 14, 2024

Dealership Rating
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Excellent Service - greeted as I got out of my car. Quick understanding of what was going to happen. Great video of work completed and easy to pay! Very good! Thank you! More

by martin.maguire73@yahoo.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

September 14, 2024

Dealership Rating
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The whole group of people at Med Center are great and very knowledgeable and helpful. Made service very pleasant. More

by ADSOUTH103
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

September 14, 2024

Dealership Rating
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Great service, quick repair time, and friendly staff. I would highly recommend them to anyone More

by russell17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

September 11, 2024

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Fast, efficient, responsive and friendly. Great experience with the Med Center Mazda service team this week. Scheduling and in-and-out was a breeze! 👍🏽 More

by Eric S
Service Price Transparency
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Recommend Dealer
Yes

September 10, 2024

Dealership Rating
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Didn’t have to wait too long for my car service, was out very fast! More

by erumaebrahim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

September 10, 2024

Dealership Rating
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Was not greeted. Not informative or friendly. Does not value your time, even when you have an appointment. More

by Cookeasy
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: James Hobbs

Sep 11, 2024

Med Center Mazda responded

Thank you for bringing this to our attention. We sincerely apologize for the poor experience you had during your recent visit. Being greeted and treated with respect is the least you should expect when visiting us, and it's clear we fell short of that standard. We understand how valuable your time is, especially when you have an appointment, and we regret that this wasn’t reflected in the service you received and will be addressing this with our team to ensure that every customer feels welcomed, informed, and valued moving forward. In the meantime, we'd love the opportunity to make it right. Please email our General Manager, Chris Martin, at cmartin@medcentermazda.com, so we can address your concerns and work to regain your trust. Thanks for your feedback, and we hope to provide you with a better experience in the future.

September 09, 2024

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Employee Rating

I've used Med Center Mazda for 14 years now for my service and I've never been disappointed. The team and quality of repair and service is incredible. More

by Eric
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hobbs

Sep 10, 2024

Med Center Mazda responded

Eric, thank you for your fantastic review! We're thrilled to hear that you've had such positive experiences with our team over the years. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service.

September 08, 2024

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Employee Rating

Professional and excellent customer service. Will come back gladly. Now, here are six more words. More

by j.stidham0307
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2024

Med Center Mazda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we look forward to welcoming you back soon!

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