Ashley Brockhurst | Page 2

Ashley at charlesglen dealership has been excellent to deal with We are very appreciative of the service we've received! deal with We are very appreciative of the service we've received! More

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All expectations exceeded. Timely communicated with all the updates needed. All requests were confirmed and were carried out. the updates needed. All requests were confirmed and were carried out. More

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Great dealership. I am on 5th Toyota lease and love one I have. Service is great as well. Paul G is my sales person. Professional and knowledgable. I have. Service is great as well. Paul G is my sales person. Professional and knowledgable. More

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I've wanted to get into a Toyota for years and thanks to Maria and her team at Charesglen, they helped make it possible. I am so appreciative of their patience, efforts to work with me every step of the way Maria and her team at Charesglen, they helped make it possible. I am so appreciative of their patience, efforts to work with me every step of the way, and their care & attention to deliver my new car to me. I cannot wait to get out on road trips and get to know my Rav4 better! More

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Very friendly and knowledgeable staff. Everyone was punctual and kept their word and everything went smoothly. I highly recommend Charlesglen Toyota . Pleasure to deal with. punctual and kept their word and everything went smoothly. I highly recommend Charlesglen Toyota . Pleasure to deal with. More

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Very happy with my experience with Charlsglen Toyota, I ordered my dream car, Paul Gorsline was super helpful and all staff very friendly! Highly recommend! ordered my dream car, Paul Gorsline was super helpful and all staff very friendly! Highly recommend! More

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Best service ever!! Fast, friendly and efficient service, I have been dealing at Charlesglen for 20 years, they just keep getting better and better. Thanks I have been dealing at Charlesglen for 20 years, they just keep getting better and better. Thanks More

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Great service with integrity From start to finish this was superlative service from each and every Charlesglen Toyota employee that I had the pleasure to deal with in my purchase From start to finish this was superlative service from each and every Charlesglen Toyota employee that I had the pleasure to deal with in my purchase of a new Toyota RAV4. I honestly didn't expect to receive such honest and forthright service given past dealings with other car dealers. These folk were everything one could hope for when purchasing a vehicle through a car dealership. Many thanks to all for terrific service and making the process easy. David More

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Charlesglen Toyota is just like Family I had an early morning appointment (which I was 30 minutes late for) for a Precautionary Shift Lock Recall I was notified about and a leaky tire, yet I had an early morning appointment (which I was 30 minutes late for) for a Precautionary Shift Lock Recall I was notified about and a leaky tire, yet when I pulled into the warm,clean service bay I was greeted by all familiar faces. My appointment was with Colin (whom I have trusted for years) in the service drive-thru, but when Megan (another familiar face) noticed he was busy serving another customer, she greeted me right away and helped me get checked in. I had numerous other small items that I wanted them to look after for me, and she diligently noted all of them. I especially appreciate that she went to my car with me to confirm my concerns! I went to get a free coffee before leaving and I ran into multiple people from parts, sales and service that I not only recognized, but they also recognized me! They got me into a rental (a Brand New Corolla!) and I was on my way in no time. No sooner was I done all of my errands that I got a call from Colin saying everything was done, and ahead of schedule. When I arrived, I was again greeted at the service counter, but this time by Pam (yet again a familiar face), as Colin was on the phone. What a TEAM! All of my items were addressed perfectly, and the price was LESS than they originally quoted! What meant the most to me though was that it felt like FAMILY because they know me. And when you can recognize the faces of a business that you see on 1-2 times a year, that says a LOT about their organization's integrity. If you take care of your employees, they will take care of your customers. PLAIN AND SIMPLE! Charlesglen clearly does BOTH! See you again soon! PS - Please pass along my "thanks" to your technicians Andrew, John the rest of the team in the shop too! They clearly care about their work! Great job guys!!! More

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Service Very pleased with service I received and the staff and also got my vehicle back before the time that was quoted, which is always good Very pleased with service I received and the staff and also got my vehicle back before the time that was quoted, which is always good More

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