Anthony Italiano | Page 28

This is the best dealership in this area! I had absolutely bar-none the worst customer service AND repair experience at many local dealership you can imagine. When I came across this dealersh I had absolutely bar-none the worst customer service AND repair experience at many local dealership you can imagine. When I came across this dealership, I was ready to sell my car and move to a different manufacturer as I was convinced Dodge/Chrysler dealerships were completely incapable of fixing the vehicles they sell. The service advisor Anthony Italiano is reason enough to use this business to service your vehicle. The only thing missing that would make this a perfect experience is lower dealership pricing on parts and labour. Overall, I would recommend this dealership and it remains my business of choice to service my sedan. More

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Just a Great Group of People all Under One Roof!! From the day I walked into this dealership I have always felt appreciated. I first met Robih Hamed when looking for a new car and he gave me the best From the day I walked into this dealership I have always felt appreciated. I first met Robih Hamed when looking for a new car and he gave me the best deal without any hassles or negotiating back and forth wasting hours of my time like I would have at other dealers. I mean I walked in there already knowing what I wanted and he let me take it for a test drive. When I came back we sat down and he just told me the price he could do on it and I was shockingly surprised after already shopping around. So I figured I would try him anyways and asked if he could do any better on the price and his face cringed as he thought really hard and tried playing with the numbers and said no that was the best he cold do. I was extremely happy with the price and my purchase and of course how quick and easy it was. From then on I dealt with Ayman Makawy who bends over backwards for me and I will forever appreciate his kindness and efforts who still to this day is there for me whether there is an issue with my vehicle or to have a friendly chat with while I am waiting for my vehicle to be serviced. Anthony Italiano is just a great Service Advisor. He has always been kind and compassionate towards me and my vehicle when being serviced and it just makes my whole experience there so much more enjoyable. Whenever I have had to service my vehicle for more than an oil change he made sure if it was going to take longer than an oil change would that I was accommodated with a shuttle back to where I needed to go and picked up when it was ready or I was available to be. I just had my vehicle in for servicing the other day and I swear I had just drove into the bay, gave him my keys and he sent me walking out the door into a shuttle bus. Joe the manager from the Bodyshop and Heather are awesome as well. I had to have my windshield replaced because of several rock chips caused by the wonderful roads/highways we have in the GTA. I went in to see Joe for an estimate, he gave me a hard copy and took care of everything else with my insurance. I figured while I was there getting my windshield replaced and having a recall on my vehicle I would have that done as well. Joe coordinated everything with Anthony Italiano from Service and I absolutely did nothing at all but just drop off my car. Joe and Anthony made sure that everything could be worked out between Service and the Bodyshop and took care of getting it done for me. They called me and asked when was a good day and time for me to bring my vehicle in and they made it work....just easy and no effort on my end. Luke Kaminski is also a great guy. Always very kind and friendly while making sure that I am being taken care of and that my vehicle is being serviced in a timely fashion. I had some scratches on my vehicle that I was not too please about, not done there of course, and he had it buffed out for me while my car was being serviced. I have had the opportunity to meet and chat with Bourk Boyd and Dave Pozzobon, who own this dealership, and I would have never known they were the owners. They seemed just like ordinary people who I thought worked there and every time I have gone in they were always there. Normally when walking into a dealership the owner is hidden behind closed doors or not present at all but not with these guys. They are always there, interact with their customers and just very friendly people. It sounds like I receive special treatment here but its just how they are towards me and other customers that I see when I am there. Every customer is treated as though they were receiving special treatment and is why I have recommended them to not only my family and friends but to anyone I come across looking for a Jeep, Dodge or Chrysler. I live closer to another Chrysler dealership, literally like 5mins away but I won't mention its name, and I go out of my way and drive 20mins because the service and people at Ontario Chrysler are just so great. I highly recommend Ontario Chrysler over any other Chrysler dealership I have had experiences with. I am a huge Jeep Cherokee fan and have owned every model since 1989 so I have had many experiences with Chrysler dealerships. Thank you to everyone at Ontario Chrysler for taking care of me and my vehicle. More

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Excellent Service, Great People Have driven and owned numerous Chryslers over the years and visited many dealerships. Ontario Chrysler is by far the best dealer location I have exper Have driven and owned numerous Chryslers over the years and visited many dealerships. Ontario Chrysler is by far the best dealer location I have experienced. Anthony is alway personable, fair and willing to work with you to ensure a solution is reached that works for the customer. I always rave about Anthony as good service and service advisors are very hard to find. Thank you Anthony!!!! More

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Great service This is the best service department out there. All the guys are great to deal with and I'm always confident that my vehicle will be taken care of. Rec This is the best service department out there. All the guys are great to deal with and I'm always confident that my vehicle will be taken care of. Recommend this service department to anyone. More

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Engine head repair done perfectly at the right price. I can't thank Anthony and his boys enough for working on my vehicle. Our family has been coming to them for years and for good reason; their work is r I can't thank Anthony and his boys enough for working on my vehicle. Our family has been coming to them for years and for good reason; their work is reliable, they're always honest and they do their best to save us as much money as they can. I wiuld trust Anthony, Scott, Marcelo and Grant with my vehicle any day of the week and will continue to do so if and when any future mechanical issues arise. Thanks again boys. More

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Service with a smile Thanks to all the service advisors at Ontario Chrysler. I brought my vehicle in last week as it started to make this grinding noise that didn't go aw Thanks to all the service advisors at Ontario Chrysler. I brought my vehicle in last week as it started to make this grinding noise that didn't go away. I was able to make an appointment for that afternoon, and my car was seen within a reasonable time frame. I got my car back, no noise and the problem explained to me. I wasn't surprised with the bill, I found them to be fair with prices. I will be back. More

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Service It's nice to find a service center where the staff is helpful. They are not perfect but they do a good job with getting you're vehicle fixed and with It's nice to find a service center where the staff is helpful. They are not perfect but they do a good job with getting you're vehicle fixed and with reasonable prices. Special thanks to Scott for getting my car fixed promptly. Thank you. More

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#1 Dealer in Canada in Sales & Customer Service Have purchased 3 vehicles (2014 Dodge Caravan, 2011 Patriot, 2009 Patriot) and sales/customer services have been exemplary and 1st rate over multiple Have purchased 3 vehicles (2014 Dodge Caravan, 2011 Patriot, 2009 Patriot) and sales/customer services have been exemplary and 1st rate over multiple visits with the vehicles for various forms of maintenance/repair. Anthony Italiano has always been upfront, efficient, fair, and a consummate professional with respect to communication, follow-up, and trouble-shooting with the customer. I have complete trust and confidence in the work that the dealership has performed in the past and in the future. Matteo Piemontese More

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Great place to take your truck Brought my truck in for service, was very busy so I left my truck for the day. Got a call around lunch time, let me know what I needed to get fixed a Brought my truck in for service, was very busy so I left my truck for the day. Got a call around lunch time, let me know what I needed to get fixed and found a few other things I didn't know about. Got a shuttle around 4 and out by 5. They even managed to wash it for me. Great people and great experience. More

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Hassel Free Service I took my vehicle in for service and had an excellent experience from the start. The employees were friendly and professional. I appreciated the tim I took my vehicle in for service and had an excellent experience from the start. The employees were friendly and professional. I appreciated the time taken to explain the work needed. I have had the same level of service in all visits so far. More

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