Ann Kaplan
Ann Kaplan at DCH Freehold Toyota
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Ann Kaplan

Sales Consultant

DCH Freehold Toyota

4268 Route 9 South
Freehold, NJ 07728

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4.9
51 Reviews

Ann is a member of the DCH Freehold Toyota Sales/Leasing team. He is very knowledgeable with regard to ALL Toyota cars, trucks, SUVs and hybrids as well as all Scion models and accessories.

4.9

51 Reviews

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51 Reviews of Ann Kaplan

March 30, 2024

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Employee Rating

I just purchased my 3rd Highlander from the dealership. Each time I had the pleasure of having Ann Kaplan as my salesperson and her manager Matt Mongiello. They are both true assets to the dealership. The More

by gladiwentthere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Braverman

Mar 31, 2024

DCH Freehold Toyota responded

Hello! We're so glad to know you had another great experience with Ann and Matt at DCH Freehold Toyota! Thanks for your continued support, we appreciate it. Enjoy your new Highlander and come again soon!

February 07, 2024

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Great experience at DCH Toyota Ann was terrific, competent, and very knowledgeable took care of all my needs I highly recommend her Thank you Ann More

by Mikeu329
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 07, 2024

DCH Freehold Toyota responded

Hi Mike! It's fantastic to know that Ann provided you with such a great experience at DCH Freehold Toyota. We appreciate your recommendation and look forward to assisting you in the future!

January 07, 2024

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Great experience this week buying my RAV4. Was immediately greeted by Ann Kaplan who was great. She took me through multiple cars, through a test drive and then was really patient as I went th More

by mikesanfiorenzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

DCH Freehold Toyota responded

Hello! It's great to know that Ann and our finance team at DCH Freehold Toyota made your RAV4 purchase a smooth one. We appreciate the recommendation! Enjoy your new ride and come again soon!

December 12, 2023

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I would like to thank Ann Kaplan and all the other good folks at DCH Toyota Freehold for making my most recent purchase easy, thorough, and downright friendly. Ann arranged for the model, color, and option More

by dbecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2023

DCH Freehold Toyota responded

Hi Becca! We're so glad to know that Ann and the rest of our team at DCH Freehold Toyota made your purchase experience a positive one! It's great to see you found exactly what you were looking for. Enjoy your new ride, and don't hesitate if there's anything else we can assist with in the future!

November 02, 2023

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I had a very pleasant experience at this dealership. I was able to trade in my Jeep for a Toyota Corolla. Was give a fair price. Ann and the team at Freehold Toyota worked diligently to get me the bes More

by davidhatter66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2023

DCH Freehold Toyota responded

Hi David! Thank you for taking the time to leave us a review. We are so happy that you had such a pleasant experience at DCH Freehold Toyota. We love hearing about our customers amazing experiences, and we are so happy that you were able to trade in your Jeep for a Toyota Corolla. We will be sure to pass on your kind feedback to Ann! Enjoy your new vehicle, and we hope to see you again soon!

October 26, 2023

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We purchased our first toyota today, Ann was very helpful, made the process easy and delightful one for us. Thanks Ann and Freehold Toyota. More

by Mk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy TU

Oct 27, 2023

DCH Freehold Toyota responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ann was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at DCH Freehold Toyota

October 24, 2023

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Best car buying experience I have had in 30 years. Painless process- No sales nonsense, no pressure, no over selling. Ann Kaplan was a delight to work with - respectful, informative, responsive. I lov More

by Lkaste31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paul Leahy , Jeffrey Zuback

Oct 25, 2023

DCH Freehold Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose DCH Freehold Toyota. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Team at DCH Freehold Toyota

August 25, 2023

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Employee Rating

First time leasing new car. Would not lease again. Never received printed copy of paperwork just a usb of forms. No computer. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Paul Leahy

Aug 28, 2023

DCH Freehold Toyota responded

Rob, Thanks so much for your feedback. Our organization has taken steps to make sure that we are both environmentally conscious as well as data compliant. These are the reasons for providing the USB thumb drive instead of a stack of papers. I'd love to help you and would have no problem printing out hard copies of your documents. Please reach out to me directly @ 732-984-6141 and I will be able to get you the documents you need. Respectfully, Brian Conway, General Sales Manager

June 24, 2023

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Kurt and Ann go and see them! !!!!!. Great people I promise they want disappoint. They get the job done quick and they make sure they get the best rate for you! More

by savion56
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kurt

Jun 26, 2023

DCH Freehold Toyota responded

DCH Freehold Toyota would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Team at DCH Freehold Toyota

June 08, 2023

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I bought my nephew his first car from here A great experience staff was very great and helpful I definitely will recommend this dealership to anyone.. I got home a 2000 Toyota Corolla and he is so hap More

by ellisave1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2023

DCH Freehold Toyota responded

Congratulations to you and your nephew on your new Corolla and thank you for trusting us with your purchase. We look forward to continuing to serve you and our family in the future.

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