Andy Hartin
Andy Hartin at Capital Chrysler Jeep Dodge
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Andy Hartin

Sales Manager

Capital Chrysler Jeep Dodge

2500 Palladium Dr #1200
Ottawa, ON K2V 1E2

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42 Reviews

Dealership Experience

18 yrs, 6 mos

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42 Reviews

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42 Reviews of Andy Hartin

April 04, 2023

Dealership Rating
Employee Rating

Save yourself time and money; as well as stress and DO NOT visit this dealership. I have never in my life witnessed such unprofessionalism, lack of communication, greed, and dishonesty. Sales people More

by Clipper
Recommend Dealer
No

Other Employees Tagged: Stephen Velitchkovski, Josh Ovington, Ken Murdoch , Jack Guardado

October 21, 2022

Dealership Rating
Employee Rating

Excellent service and great people. Super knowledgeable and helpful. Service work done on schedule and as requested. More

by Johnhartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle McColl, Ryan Rodney

March 29, 2022

Dealership Rating
Employee Rating

Great customer service at Capital Dodge. Both Andy and Josh went above and beyond to close a deal....I'm very pleased! More

by ak47v
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Ovington

November 17, 2021

Dealership Rating
Employee Rating

Eddie from Capital Dodge sold me a used 2019 Nissan Kicks on Monday. I did a test drive and all was fine. When I got home and tried to start it, no dice. I called roadside assistance and had the car boosted More

by AveryReid
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 18, 2021

Capital Chrysler Jeep Dodge responded

Hey Avery, Thank you for taking the time to write such a detailed account of your experience with our store. We wish it was obviously under better circumstance. First off we would like to apologize for the fact that you did not feel any remorse on behalf of Eddie while you were dealing with the battery issues. It is unfortunate as behind the scenes he was the main individual trying to ensure that your battery was replaced but that was clearly not conveyed until the very end which is our fault. We dropped the ball and I'd like to apologize for that. I can assure you that the vehicle was not delivered to you with the expectation that it would not run later that night. Our 48 hour return policy is a way that we help combat unforeseen issues with all of our used vehicles. Not only do we promote it on Facebook and Instagram but also in front of the dealership so that our clients are aware of this privilege. Even though we replaced the battery and sent the vehicle to Nissan for a second opinion to put you more at ease; we can absolutely understand that you no longer felt confident in the vehicle which is why I am glad we have such a return policy. It is a NO-RISK way to purchase a used vehicle and is our way to protect the consumer in these types of situations. Either way; we apologize for all the undue stress that this experience caused you. It is not acceptable and is not the way we have built a positive reputation for over 60 years in this community. Purchasing a vehicle should be a pleasant and memorable experience and I regret that this purchase did not meet those standards and that you felt as though you were being taken advantage of. We wish you nothing but the best in the future and thank you again for taking the time to share your story. Andrew Hartin General Sales Manager

November 26, 2020

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Employee Rating

Ok Johnny is one exceptional salesman; we went in to scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really.. More

by Masss11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnny Kasparian

November 19, 2020

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Employee Rating

great customer service - it took around 2.5 hours to put winter tires on but the quality of work was impeccable considering how busy it was. More

by cecylialee95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 07, 2020

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Employee Rating

I previously owned a Jeep Tj for almost 10 years and always wanted to get back into a Jeep after driving several other vehicles in the past. I had spoken to Chris MacCuaig about buying a new Jeep Wrangl More

by Beverly Barber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 06, 2020

Dealership Rating
Employee Rating

I bought a 2020 Ram 2500 Cummins a few weeks ago and Eddie was extrelley helpful, easy to talk to and answered all my questions. Very nice people and i will certainly get our next vehicle at Capital Dod More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 30, 2020

Dealership Rating
Employee Rating

While initially I had a difficult experience, the team at Capital Dodge was able to work with me towards finding an amicable solution. Capital Dodge puts the customer first and will always find a way to ensu More

by Gibbs0846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andreanne Budd, Eddie Nyanda

January 31, 2020

Dealership Rating
Employee Rating

Great Product - Great Selection -Efficient Sales Transaction I recently purchased my second Dodge Ram 1500 Big Horn. Having been a Gm Silverado owner previously, I can honestly say that the quality and value of More

by Hereford Guy
Recommend Dealer
Yes

Other Employees Tagged: Jon Buckley, Josh Ovington

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