Great dealer with honest customer service and
professional service advisor who willing to help and work with any budget
professional service advisor who willing to help and work with any budget
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by SA
Service Price Transparency
Other Employees Tagged:
Iriana palomares
Oct 25, 2024 -
BMW Markham responded
We're delighted to hear that you had a positive experience with our team at BMW Markham! Providing honest and professional service is what we strive for, and we're glad it made an impact. Thank you for your kind words!
Great staff and service.
Every detail is documented and explained by the service staff. Thanks.
Every detail is documented and explained by the service staff. Thanks.
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by Rick M
Service Price Transparency
Oct 04, 2024 -
BMW Markham responded
Thank you for your kind words, Rick! We're thrilled to hear that our staff provided you with thorough and attentive service. We appreciate your support and look forward to assisting you again!
Great service and always keeps me informed with my sevice
requirements. Close to my home.
requirements. Close to my home.
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by Stephen
Service Price Transparency
Oct 03, 2024 -
BMW Markham responded
Stephen, we’re glad to hear that our team consistently keeps you informed about your service requirements and that the location is convenient for you. It’s always a pleasure to help, and we look forward to continuing to provide great service in the future. See you next time!
The best place to purchase and service your car with
confidence. I'll only purchase my vehicle from this location as I've had the best service for 8 years
confidence. I'll only purchase my vehicle from this location as I've had the best service for 8 years
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by Tharshi
Service Price Transparency
Sep 26, 2024 -
BMW Markham responded
Tharshi, thank you for your loyalty and kind words! We're delighted to hear that BMW Markham has been your go-to place for 8 years. We look forward to continuing to serve you!
Easy connection and well service, from front desk to
technician person, high efficiency and nothing you need to worry about!
technician person, high efficiency and nothing you need to worry about!
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by Ran Zhu
Service Price Transparency
Sep 20, 2024 -
BMW Markham responded
Ran, thank you for your fantastic review! We're glad to hear that you experienced easy connections and efficient service from our front desk to our technicians at BMW Markham. Your peace of mind is important to us, and we look forward to serving you again!
have been using them for a number of years and have
gotten to know some of the personnel
gotten to know some of the personnel
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by phaddad
Service Price Transparency
Sep 04, 2024 -
BMW Markham responded
Thank you for sharing your experience, phaddad. It’s wonderful that you’ve been with us for a number of years and have built relationships with our team. We truly appreciate your loyalty and look forward to continuing to serve you at BMW Markham!
I have BMW 335d 2010 , I had complete brake replacement
done few month ago, since then I had been back to service department 7th times already, car vibrates or noise upon brake, the change rotors tow time
done few month ago, since then I had been back to service department 7th times already, car vibrates or noise upon brake, the change rotors tow times already, last time they kept car for three days , chamfered edges of pads noise was gone, now vibration is back. I am not sure what I have to do now ask for refund and go to diffrent bmw service dept
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by samp
Aug 29, 2024 -
BMW Markham responded
I'm sorry to hear about the ongoing issues with your brakes. This certainly doesn't reflect the quality of service we aim for, and I understand how frustrating this must be. Please reach out directly so we can discuss a resolution that works for you.
Thank you,
Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com
Sep 04, 2024 -
BMW Markham responded
Thank you for your feedback. We understand your frustration. Please contact me directly to discuss your concerns and find a resolution.
Best,
Mac Shen - General Manager - mshen@bmwmarkham.com
Aug 29, 2024 -
samp responded
I have tried 7th times already, I think best solution now is refund money I paid for service, I am going to try different BMW dealer, I do have more or less second opinion about problem parts are defective or substandard
Hope the customer service answers more details, in order
to understand what service is how important for me.
to understand what service is how important for me.
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by schiufan
Jul 02, 2024 -
BMW Markham responded
Thank you for your feedback! At BMW Markham, we strive to provide detailed and comprehensive customer service. We'll work on ensuring all your questions are thoroughly answered in the future.
Left my car for repair on Apr 9th, no date of pick up,
just keep telling me tomorrow and tomorrow, no car for 10 days, no loaner, no reply until I had to borrow someone's car to go in person to the worksh
just keep telling me tomorrow and tomorrow, no car for 10 days, no loaner, no reply until I had to borrow someone's car to go in person to the workshop to escalate the issue and then having spent $3500 to repair my car, 1 week later, same issue arose and advisor is saying it's not the same issue and asking me to pay $1000 to repair. Ridiculous and felt scammed. The worst workshop experience I ever had in my life.
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by maka910
Service Price Transparency
May 01, 2024 -
BMW Markham responded
We're deeply sorry to hear about your frustrating experience at BMW Markham. Providing prompt and reliable service is our priority, and we understand your disappointment with the handling of your car repair. We take your feedback seriously and would like to investigate this matter further to ensure it's addressed appropriately. Please reach out to us directly with more details so we can understand the specifics of your situation and work to resolve it to your satisfaction. Your satisfaction is important to us, and we're committed to improving our service based on your feedback.
Best,
Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com
Very good service!
Everything went well. Will surely bring my car back at this dealership
Everything went well. Will surely bring my car back at this dealership
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by YD
Service Price Transparency
Jan 29, 2024 -
BMW Markham responded
Hi YD,
Thank you for choosing BMW Markham and sharing your positive experience with us! We're delighted to hear that you received excellent service, and that everything went well during your visit. Your feedback is highly appreciated, and we're here to assist you with anything you might need in the future. We look forward to providing excellent service on your next visit to BMW Markham!
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