Andreanne Budd
Andreanne Budd at Capital Chrysler Jeep Dodge
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Andreanne Budd

Finance Manager

Capital Chrysler Jeep Dodge

2500 Palladium Dr #1200
Ottawa, ON K2V 1E2

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130 Reviews

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130 Reviews

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130 Reviews of Andreanne Budd

July 29, 2022

Dealership Rating
Employee Rating

Excellent welcome, taking the necessary time to find the car, options exactly appropriate to you. A great professional team given a real pleasure to buy a new car and ready to drive. More

by sylvain
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Nyanda , Mike S

June 02, 2022

Dealership Rating
Employee Rating

Was very pleased with the help I received purchasing a used vehicle. Staff was very friendly and well informed. Would definitely recommend visiting this dealership if your looking for a new/used car. More

by stitbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Ovington, Eddie Nyanda

December 29, 2021

Dealership Rating
Employee Rating

Yash from sales did a great job helping me trade in my vehicle and accommodating me through out a purchase of a new vehicle, he was professional, honest, and fair. The selection and deals at this dealersh More

by SjC
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Karnis , Yash Mehta

December 25, 2021

Dealership Rating
Employee Rating

Recently bought a Jeep Cherokee from Eddie and found him to be very helpful in understanding what I was looking for and very knowledgeable about the vehicles he had in stock. All and all Eddie made me feel More

by Bill
Friendliness
Price
Recommend Dealer
Yes

November 25, 2021

Dealership Rating
Employee Rating

I highly recommend buying from Eddie, he was extremely nice and made the purchase process simple. I was very comfortable in my ability to make the right decisions given the information he provided and I’m More

by DBayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Nyanda

November 21, 2021

Dealership Rating
Employee Rating

Eddie has been monumental on actually making sure that I was taken care of at the dealership. I’m always nervous at dealerships but Eddie made that fun an enjoyable. 5/5 More

by My BMW is FASTER than your 300
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 17, 2021

Dealership Rating
Employee Rating

Eddie from Capital Dodge sold me a used 2019 Nissan Kicks on Monday. I did a test drive and all was fine. When I got home and tried to start it, no dice. I called roadside assistance and had the car boosted More

by AveryReid
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 18, 2021

Capital Chrysler Jeep Dodge responded

Hey Avery, Thank you for taking the time to write such a detailed account of your experience with our store. We wish it was obviously under better circumstance. First off we would like to apologize for the fact that you did not feel any remorse on behalf of Eddie while you were dealing with the battery issues. It is unfortunate as behind the scenes he was the main individual trying to ensure that your battery was replaced but that was clearly not conveyed until the very end which is our fault. We dropped the ball and I'd like to apologize for that. I can assure you that the vehicle was not delivered to you with the expectation that it would not run later that night. Our 48 hour return policy is a way that we help combat unforeseen issues with all of our used vehicles. Not only do we promote it on Facebook and Instagram but also in front of the dealership so that our clients are aware of this privilege. Even though we replaced the battery and sent the vehicle to Nissan for a second opinion to put you more at ease; we can absolutely understand that you no longer felt confident in the vehicle which is why I am glad we have such a return policy. It is a NO-RISK way to purchase a used vehicle and is our way to protect the consumer in these types of situations. Either way; we apologize for all the undue stress that this experience caused you. It is not acceptable and is not the way we have built a positive reputation for over 60 years in this community. Purchasing a vehicle should be a pleasant and memorable experience and I regret that this purchase did not meet those standards and that you felt as though you were being taken advantage of. We wish you nothing but the best in the future and thank you again for taking the time to share your story. Andrew Hartin General Sales Manager

October 02, 2021

Dealership Rating
Employee Rating

Eddie was very prompt, responsive, and professional. He offered valuable advice which helped me to finalize my decision, and was able to get me the deal I wanted with my trade-in. I recommend Eddie to anyo More

by gcarey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Nyanda

September 27, 2021

Dealership Rating
Employee Rating

Friendly, knowledgeable and efficient. It made my buying experience very seamless. I would definitely recommend this dealership. More

by LK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Muhammet "Moe" Baris

September 17, 2021

Dealership Rating
Employee Rating

Recently purchased my first car at Capital dodge. Everyone at the dealership was very kind and patient. I was able to get a great deal on my vehicle all thanks to Eddie. I highly recommend Eddie for More

by Ashna
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Nyanda

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