Andrea Biggers
Andrea Biggers at Garden Grove Kia
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Andrea Biggers

Internet Sales Manager

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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4.7
268 Reviews
4.7

268 Reviews

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268 Reviews of Andrea Biggers

June 16, 2024

Dealership Rating
Employee Rating

All of the staff were very polite informative and knowledgeable. I would recommend Garden Grove Kia ta everyone. More

by conniea456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier

Jun 17, 2024

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear our team at Garden Grove Kia provided a polite and informative experience. We appreciate your support!

June 15, 2024

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Employee Rating

Andrea is amazing! !! I would work with her over and over again!!! She is honest and up front. The loan and the signing was a little off Kenny forgot to ask about gap in More

by gymgirl_kdt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny

June 04, 2024

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Employee Rating

They are all kind and helpful especially Andrea and Seo in financial department. It was pleasant to visit and purchase my car through the Kia Garden Grove. More

by joeypark87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Garden Grove Kia responded

Joey, we're delighted to hear that Andrea and Seo made your experience at Garden Grove Kia a pleasant one. Enjoy your new car!

May 29, 2024

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Dealership was friendly and helpful, but as most dealerships are, experienced some inefficiencies and longer than expected wait times. More

by CAYCE24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

Garden Grove Kia responded

Thank you for sharing your feedback! We're glad to hear our team was friendly and helpful, though we apologize for any inefficiencies and longer wait times. We'll work on improving this aspect of our service.

May 29, 2024

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Sales reps were very knowledgeable and attentive to our needs. They ensured we understood all aspects of our vehicle and related purchase. More

by burberrygirl_7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldo Orea

May 29, 2024

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear our sales reps at Garden Grove Kia were knowledgeable and attentive. Enjoy your new vehicle!

May 29, 2024

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Friendly service GGKia service was happy to explain the service requirements and have the car was ready on time and washed, A good experience talking with the sales team to inquire about my next lease/pu More

by leighnicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Fox/R369

May 30, 2024

Garden Grove Kia responded

Leigh, we're delighted to hear you had a positive experience with our service and sales teams at Garden Grove Kia. Thanks for sharing your feedback!

May 15, 2024

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Everyone that I came into contact with was extremely helpful and the process was very easy, smooth, and hassle free. More

by tytiyz@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldo Orea , Daniella in finance was great also. Very helpful and knowledgeable.

May 15, 2024

Garden Grove Kia responded

We're glad to know that our team at Garden Grove Kia made your experience smooth and hassle-free. Thanks for the positive feedback!

May 03, 2024

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Employee Rating

Sales guy named Gustavo Garcia lied about another family wanting to buy the same car as me at the same time in order to hard close the deal. They also took the floor mats out of the car when they were suppo More

by gregrubinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gustavo Garcia

May 20, 2024

Garden Grove Kia responded

Greg, I'm sorry to read about your experience. It's not our intention to pressure or mislead anyone during their car buying process and we always aim for full transparency with all aspects of a sale. We'd like the opportunity to address this issue directly - could you please reach out at your earliest convenience? Thank you, Chad Clarke - Sales Manager - 714-823-4949

April 26, 2024

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Employee Rating

Great service, I appreciated all the information and quick service. Everything was upfront and I that helped. More

by agusado23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Garden Grove Kia responded

We're glad to know you appreciated our upfront approach and quick service at Garden Grove Kia. Thanks for the positive feedback!

April 23, 2024

Dealership Rating
Employee Rating

This was the easiest car buying experience I've ever had. Andrea was fantastic and had a deal ready for me when I walked in the door. I appreciate how smooth it all went! More

by SATHOMPSON92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke

Apr 23, 2024

Garden Grove Kia responded

We're delighted to know that your car buying experience at Garden Grove Kia was smooth and easy! Andrea will be pleased to learn about your positive feedback. Thanks for choosing us, we appreciate it!

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