Myself and my colleagues all strive to provide great customer service from both the point of sale and the years of service that follow. I've been in Carleton Place now for several years and the community continues to bring me joy - a close-knit community like CP allows for a much more personal touch. Whether we're at the license bureau, grabbing a coffee or picking up lunch - we always run into customers and get to say hi and catch up. That's the best part about being here. Please take a moment to check all our reviews. We're very proud of them and appreciate the time each person took to post them. Thanks for checking up on us and please pop in!
Read more498 Reviews
Write a Review498 Reviews of Andre Smith
May 15, 2020
Turpin Kia is the best! Super easy to deal with and they treat you like family! Bought my new Seltos from Mike Peters, straight up and honest! Best salesman ever in my opinion! Big thank you to Andre, Fern, treat you like family! Bought my new Seltos from Mike Peters, straight up and honest! Best salesman ever in my opinion! Big thank you to Andre, Fern, Terry, Travis & everyone at the dealership! More
Other Employees Tagged: Fern Turpin, Mike Peters, Karen Clouter, Andrea Cunningham , Chris Burritt, Murray Gilmour, Terry Koeslag, Travis
May 13, 2020
Andre is AWESOME!!! I just bought a new Kia Sorento from Andre Smith and he is a pleasure to deal with! He was not pushy at all and was very kind and very helpful! I hi I just bought a new Kia Sorento from Andre Smith and he is a pleasure to deal with! He was not pushy at all and was very kind and very helpful! I highly recommend Turpin Kia! More
May 06, 2020
Awesome buying experience, especially in light of the extra measures in place due to COVID-19. We have already recommended this dealership, particularly Andre, to family members of ours who are now serio extra measures in place due to COVID-19. We have already recommended this dealership, particularly Andre, to family members of ours who are now seriously interested. Love the car, the experience and send many thanks to Andre at Turpin Kia for taking car of us on our new car purchase. More
March 31, 2020
Andre Smith is an excellent representative of Turpin KIA I bought a KIA Soul (2018) through Andre during the Covid times. Andre was efficient and responsive throughout. He guided us on what we needed to do w I bought a KIA Soul (2018) through Andre during the Covid times. Andre was efficient and responsive throughout. He guided us on what we needed to do with great ease. He managed to get our license plates in short order in difficult Covid times. He gave us options and explained advantages and disadvantages clearly. I highly recommend Andre to anyone wanting to buy a vehicle and have the process completed with professionalism. More
March 25, 2020
Our car purchasing experience was quite efficient at Turpin Kia. Our new Telleride had to be ordered and we were very happy with our selection of colours and added accessories. We were able to trade i Turpin Kia. Our new Telleride had to be ordered and we were very happy with our selection of colours and added accessories. We were able to trade in our old Sportage for a great price, getting the car within our desired price range. There were some issues with not having all of the agreed upon selections on Delivery, however this was rectified efficiently by the sales staff. Andrea was down to earth and easy to work with. More
Other Employees Tagged: Fern Turpin, Mike Peters, Andrea Cunningham
March 20, 2020
Welcoming Staff Hello all, just a quick review of our experience with a new car purchase. All the sales and service staff we’ve been in contact with have gone above Hello all, just a quick review of our experience with a new car purchase. All the sales and service staff we’ve been in contact with have gone above and beyond making our purchase exceptional. From the test drives that were numerous to the time pointing out the features of the vehicles of interest the sales staff were patient and accommodating. Andre, Mike and Andrea thank you for helping us choose the right KIA for us. More
Other Employees Tagged: Mike Peters, Andrea Cunningham , Murray Gilmour, Terry Koeslag
March 19, 2020
The excellence of Turpin KIA for sales and service. Our 2019 Soul (SK3 GT-LINE LIMITED) is the second new car that we purchased from Turpin KIA. We were most pleased to find that the excellence that we Our 2019 Soul (SK3 GT-LINE LIMITED) is the second new car that we purchased from Turpin KIA. We were most pleased to find that the excellence that we experienced in buying a 2016 Soul continues to be the value and practice of Turpin KIA. We look forward to dealing with Turpin KIA when we purchase our next car (around 2022), ideally another Soul. Mike Peters was exceptional in his consideration, straightforwardness, and patience over the months leading up to the sale. We felt no pressure to buy; instead, we benefited from Mike’s professionalism and knowledge as we worked toward what to buy and when to purchase. Similarly, Andre Smith’s plain language explanations enabled us to obtain the optional products/services and financing that was right for us. It is reassuring to deal with folk who are straightforward and fair in ensuring quality relations with Turpin KIA’s clients (i.e., beyond the treatment of customers). How they treat clients was demonstrated by securing the out-of-stock model that we wanted from a distant dealership. Thank you! Our satisfaction with the servicing of our 2016 Soul could not be higher, both for service under warranty and afterwards (we average about 55,000 kilometers annually). Karen Clouter always is friendly and helpful in arranging appointments, and Terry Koeslag runs an excellent shop. We thank the service technicians and staff who maintained our care. We look forward to Turpin KIA servicing our new car over the upcoming years. More
Other Employees Tagged: Mike Peters, Karen Clouter , Terry Koeslag
March 19, 2020
Second to none I have dealt with many dealerships in my 65 years of driving but have never had better service in both sales and service than at Turpin Kia..Mike Pete I have dealt with many dealerships in my 65 years of driving but have never had better service in both sales and service than at Turpin Kia..Mike Peters in sales is just a down to earth tell it like it is salesman and very helpful. Not at all pushy, just helpful. The rest of the staff during the sale was also top notch. This is my second Kia having bought the 1st one in Oct. 14. The service staff is always very helpful and Terry the service manager goes out of his way to help solve problems should they arise. I would recommend this dealership to anyone. More
Other Employees Tagged: Fern Turpin, Mike Peters, Karen Clouter , Chris Burritt, Murray Gilmour, Terry Koeslag, Austen Peters
March 06, 2020
Friendly and Helpful folks This is the second car I've purchased from Turpin Kia. The first time was more of a spur-of-the-moment thing. This time, it was more dire. The car I This is the second car I've purchased from Turpin Kia. The first time was more of a spur-of-the-moment thing. This time, it was more dire. The car I had purchased just over 3 years earlier had blown its engine. I needed a new car. They were able to work some magic and get me into a brand new 2020 Kia Soul, and squeezed out the best deal I could get with what I had. Mike, Andrea and Andre all had a hand in getting things straightened up and me on my way. The only hiccup came with regards to tires, due to a miscommunication. Anything you ask about, make sure whichever sales rep you deal with, tell each of them and get it in writing. More
Other Employees Tagged: Mike Peters, Andrea Cunningham
January 15, 2020
Amazing Buying Experience!!! I had been shopping for a new vehicle for a while and visited many dealerships and car salespeople in my journey. I heard great things about Kia Turp I had been shopping for a new vehicle for a while and visited many dealerships and car salespeople in my journey. I heard great things about Kia Turpin in Carleton Place, so I made the trip out there from Ottawa with my brother-in-law. As we arrived, we were greeted immediately by Peter Stokes and he made us feel comfortable throughout the entire purchasing process. No games and back and forth. Both Peter and Andre Smith (Sales Manager) were very friendly, honest and professional. Each of them was very transparent and it was evident that they knew their product. I would recommend this dealership and working with Peter and Andre to anyone looking to buy a KIA. I've also really been impressed with the services offered by KIA and the quality of their vehicles. Lots of thought has gone into designing their cars and features. Happy First Time Kia Buyer!!!! More
Other Employees Tagged: Peter Stokes

