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Amanda Backman

Overview Reviews (35) Inventory (416)

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Amanda Backman

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Amanda Backman

Service Manager

Capital GMC Buick

9751 34 Ave NW
Edmonton, AB T6E 5X9

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5.0

35 Reviews

Overview Reviews (35) Inventory (416)

5.0

35 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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35 Reviews of Amanda Backman

August 25, 2024

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Employee Rating

Very good customer service very good deals nice people very nice lounge. Would definitely recommend very nice lounge. Would definitely recommend More

by Sukh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melanie Caird, Maulik Shah, Jaskarn Janjua, Brad Gatschene, Sheila Daniel, Mohsin Raza, Melody McMann, Abhi Kalia, Abhi Kalia

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Aug 26, 2024 -

Capital GMC Buick responded

Wow! Thank you so much for the high ratings, Sukh! We appreciate you taking the time to share your experience with us. Looking forward to working with you again next time. Happy Driving! - Dezeray S.

April 21, 2024

Dealership Rating

Employee Rating

Steve was so great to deal with. Highly recommend to family and friends. Very easy to deal with. Highly recommend to family and friends. Very easy to deal with. More

by amanda_barss

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sheila Daniel, Darien Hundal, Sajad (Steve) Mohmmad

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Apr 29, 2024 -

Capital GMC Buick responded

Hello Amanda, thank you so much for taking time to share your experience with Steve and the whole crew here at Capital GMC Buick! We can't wait to see you again and are looking forward to meeting your friends and family! Congratulations on your new to you Subaru. -Andrea

March 28, 2024

Dealership Rating

Employee Rating

I had a wonderful experience with Capital GM — great customer service and prompt service. Muzi was very helpful in helping me find the vehicle I was looking for. Thank you! customer service and prompt service. Muzi was very helpful in helping me find the vehicle I was looking for. Thank you! More

by gouldkris

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Nasrullah, Muzi Ali, Jaskarn Janjua, Colin Hadley , Andrea Neal

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Apr 02, 2024 -

Capital GMC Buick responded

Hi gouldkris! Thank you for taking the time to share your wonderful experience with Muzi and the rest of our Capital team. We're glad to hear that Muzi answered all your questions and helped find the right vehicle for you. We look forward to seeing you in the future. Congratulations on the new GMC! - Shahrukh

March 15, 2024

Dealership Rating

Employee Rating

Amazing sales and finance staff. Made the purchase of my new gmc canyon one of the best car buying experiences I’ve ever had!! Made the purchase of my new gmc canyon one of the best car buying experiences I’ve ever had!! More

by justinrowsell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maulik Shah, Sam Nasrullah, Brad Gatschene, Abhi Kalia

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Mar 19, 2024 -

Capital GMC Buick responded

Hello Justin, thank you so much for sharing your experience with Abhi and Maulik and the rest of the team here at Capital GMC Buick! We are so happy to hear that everyone was able to give you the best car buying experience you ever had! We are so happy to hear that you love your new Canyon, from all of us here congratulations! -Andrea

February 04, 2024

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Employee Rating

Colin was awesome. Helped me with my parts and was quick and efficient. Would go back to him always Helped me with my parts and was quick and efficient. Would go back to him always More

by Mrs. Chan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin Hadley

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Feb 05, 2024 -

Capital GMC Buick responded

Hello Mrs. Chan, thank you so much for sharing your experience with Colin and Amanda in our parts department! We are so happy to hear that they were able to provide you with top notch customer service and were able to get you everything you needed. We can't wait to see you again! -Andrea

November 25, 2023

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Employee Rating

They went above and beyond to make the car buying experience special for a first time buyer. experience special for a first time buyer. More

by Eiley Morrison

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaskarn Janjua, Darien Hundal , Arash Chhina

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Nov 27, 2023 -

Capital GMC Buick responded

Hello Eiley, we appricate you taking your time out of your day to share your experience with Arash and everyone else at Capital GMC Buick. We are happy to hear that they went above and beyond to make your car buying process for the first time so easy and seamless! Here at Capital GMC Buick we pride ourselves in always going above and beyond for each and every one of our clients! We hope you love your new to you Hyundai, we can't wait to work with you again! Congratulations! -Andrea

August 29, 2023

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Employee Rating

Absolutely amazing salesman who is very knowledgeable, professional, and fair. Him and his co workers are great people and I will definitely come back here for my next Buick! professional, and fair. Him and his co workers are great people and I will definitely come back here for my next Buick! More

by Faizan

Recommend Dealer

Yes

Other Employees Tagged: Melanie Caird, Sean Harms, Maulik Shah, Jaskarn Janjua, Brad Gatschene, Sheila Daniel, Darien Hundal, Mohammed (Max) Maqsood, Melody McMann , Sajjad

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Aug 31, 2023 -

Capital GMC Buick responded

Thank you very much, Faizan! We're so happy to hear you had a great experience with us and appreciate you taking the time to share your experience. I'll be sure to pass this along to our team here and we look forward to seeing you again in the future!

June 10, 2023

Dealership Rating

Employee Rating

Everyone we dealt with were amazing, made us feel that they appreciated us being there. they appreciated us being there. More

by Lucie Ovens

Recommend Dealer

Yes

Other Employees Tagged: Goldie Singh, Muzi Ali, Jaskarn Janjua

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Jun 12, 2023 -

Capital GMC Buick responded

Hi Lucie, thank you very much for letting us know how your experience was and we truly do appreciate you choosing us to purchase your Buick. We look forward to helping you with service or in sales anytime!!

April 26, 2023

Dealership Rating

Employee Rating

Zaid was the best vehicle salesperson I've had in 40 plus years of buying vehicles! Capital GMC treated me exceptionally well I won't hesitate in coming back here for my next vehicle! years of buying vehicles! Capital GMC treated me exceptionally well I won't hesitate in coming back here for my next vehicle! More

by Darrell Swinemar

Recommend Dealer

Yes

Other Employees Tagged: Sean Harms, Maulik Shah, Zaid Ali

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Apr 26, 2023 -

Capital GMC Buick responded

Thank you so much for the kind words, Darrell! We appreciate you sharing your experience with us and giving us the opportunity to earn your loyalty! I'll be sure to share this with Zaid and the rest of the team. Looking forward to next time, Happy Driving! - Dezeray H.

February 13, 2023

Dealership Rating

Employee Rating

I first met Max in December. We took a Yukon out for test drive. I loved it but a was looking for a little smaller vehicle. Shortly after Max took me for a test drive in a Bui We took a Yukon out for test drive. I loved it but a was looking for a little smaller vehicle. Shortly after Max took me for a test drive in a Buick Enclave. I decided to order a custom vehicle and Max and the dealer ship was excellent expediting everything. Service has been stellar. More

by tjlauder

Recommend Dealer

Yes

Other Employees Tagged: Sam Nasrullah, Kelvin Singh, Jaskarn Janjua, Mohammed (Max) Maqsood , Brittany Gelinas

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Feb 13, 2023 -

Capital GMC Buick responded

Thank you very much for sharing this with us! We are so glad to hear you had such a great experience and that we were able to help you along the way. Enjoy your new ride! Hope to see you next time. - Dezeray H.

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