Allen Oltman

Excellent Job , the employees are so comedy they are seriously, sincerely doing their jobs Keep up the good work guys seriously, sincerely doing their jobs Keep up the good work guys More

by rogerursua Verified Customer Verified Customer

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We love Lithia. They have been great help. Quick, friendly and always ready to help! They have been great help. Quick, friendly and always ready to help! More

by Carrie Turpin Verified Customer Verified Customer

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Dropped my vehicle off for warranty work on drivers seat cover and a recall notice repair to the clock spring in the steering column. I recieved a phone call at 11:30 am notifyng me that my vehicle was r cover and a recall notice repair to the clock spring in the steering column. I recieved a phone call at 11:30 am notifyng me that my vehicle was ready to pickup. As I was getting ready to leave I noticed that there were error codes on the dash screen. The first repair part was defective as well as the second part. It took a third part to fix the problem. As I was driving off the lot I noticed that the steering wheel was not straight, it had been put on crooked. At this point I took it back to Allen and asked him to please get the steering wheel put back on correctly. I went to the Service Managers office and explained to him what was happening. He did get involved and my pickup steering wheel was corrected. He was very apologetic. I thanked him for his time and getting my truck repaired. I told him I was very upset. I told him I was notified at 11:30 ,my vehicle was repaired and was ready to pick up. It was after 3:30 pm, Approximately 4 hours since I was told my vehicle was ready to pick up and that if this was the type of work the service department did I did not know if I would return. The seat cover still has a wrinkle in it. Not satisfied with the repair. I am not impresses with the repair work I received. The service manager apologized as I was leaving and gave a years worth of oil changes to try and make things right. More

by Jthompso Verified Customer Verified Customer

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They were very helpful and respectful with every need and question I had to ask question I had to ask More

by Firedragon8680 Verified Customer Verified Customer

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Allen and the crew took the best care of me and my car. Got me in and out same day and over the top customer service! Thank you Allen and the service team! Got me in and out same day and over the top customer service! Thank you Allen and the service team! More

by JOHN D Verified Customer Verified Customer

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Good service. I'm happy to get service from ford. I would recommend to others. I'm happy to get service from ford. I would recommend to others. More

by azadokalam Verified Customer Verified Customer

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Great, they were helpful with all my problems and solved some that I’ve had for a while some that I’ve had for a while More

by graydenrogers Verified Customer Verified Customer

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Grant helped in my decision making, and continues to be a resource for answering my questions concerning my new vehicle. resource for answering my questions concerning my new vehicle. More

by JEREVANS7MM Verified Customer Verified Customer

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Everyone I came into contact with was pleasant. The salesman was one of the best I have ever dealt with. The salesman was one of the best I have ever dealt with. More

by EDTHENRY Verified Customer Verified Customer

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Allen told me how much and how long it would take and it didn’t go over and it took one day less than he said didn’t go over and it took one day less than he said More

by highwatermark64 Verified Customer Verified Customer

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