Alex Ortiz

The salesman rode with my wife and I and directed us on the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the purchase, I was on the toll road and discovered some wheel vibration. I took it back to have them balance the wheels or something. The guy in the service dept took a look at the tires and said the front tires show some cupping. He said it's typical with the F450 because of the weight, so you have to stay on top of the tire rotations. It was clear that the previous owner did not. The used car manager/director refused to do anything to satisfy me. He told me that I test drove the truck and bought it. He said the tires are safe and passed inspection. I told him I did not pay $92,000 for a safe vehicle. I also expect it to look good and feel good. He offerd no solution! He should've replaced the 2 front tires! I went to the new car building because that's where the finance team is officed. I was so disappointed that I wanted to get out of the deal. I was told I couldn't because it was not a "blue level" deal. The new car manager suggested rotating the front tires to the rear, but they do not have the equipment to accommodate my size tires. When tire work is required on a F450, they outsource it to Youngblood Tires. The new car manager had me call Youngblood to get a quote for the work and gave me a gift card to cover it. The used car manager should have been the one to resolve this issue! I had the tires rotated and balanced and it's better, but there's still some vibration. This is my second Mac Haik vehicle. In 2021, I bought a 2020 F350 with 9K miles. I traded that in to buy this vehicle. There are several Ford dealerships around me. Because of this last experience, when I'm in the market for a vehicle again, this is one dealership that will NOT be getting my hard earned money! More

by ORIGINALTASTE340 Verified Customer Verified Customer

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Gabriel, Alex and Angel were great! I highly recommend seeing them if you are in the market for a Ford! I definitely got that Great Mac Haik Feeling they were talking about. I highly recommend seeing them if you are in the market for a Ford! I definitely got that Great Mac Haik Feeling they were talking about. More

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Dealership was clean. Everyone was courteous. Very nice dealership. Salesman and financial closing agent was quick and efficient. Luise Gaitan was my salesman also 5-star. Everyone was courteous. Very nice dealership. Salesman and financial closing agent was quick and efficient. Luise Gaitan was my salesman also 5-star. More

by kumor4320 Verified Customer Verified Customer

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One of the best buying car buying experience. So good we decided to buy 4 cars form MH Ford! So good we decided to buy 4 cars form MH Ford! More

by JOSEPH_Mac Haik Ford Rocks! Verified Customer Verified Customer

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I had the best experience imaginable purchasing my new vehicle at Mak Haik, Georgetown. Alex, Gabriel and Rene worked together to get me into the car I love at a price I can afford! Mak Haik will be the g vehicle at Mak Haik, Georgetown. Alex, Gabriel and Rene worked together to get me into the car I love at a price I can afford! Mak Haik will be the go-to dealership for my family going forward. More

by TMCKENZIE2 Verified Customer Verified Customer

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I must say I am very impressed with the overall buying experience I had at Mac Haik Ford in Georgetown , Texas. I had been looking for a very hard to find Ford Maverick hybrid for about a year. Most of th experience I had at Mac Haik Ford in Georgetown , Texas. I had been looking for a very hard to find Ford Maverick hybrid for about a year. Most of the dealerships in Central Texas didn’t have any in stock and if they did they wanted $5000 additional dealer markup. I had reached out to Angel Martinez at Mac Haik about six months ago and at the time they had no Mavericks in stock. I reached out to Angel recently and he told me they had a Maverick with the features I wanted in stock. We discussed pricing and suprisingly we came to an agreement that was more than fair considering the current car buying market. Needless to say we closed the deal that day and I drove off in my new 2023 Ford Maverick. A Big thank you to Angel Martinez, Alex The sales manager and Dylan in finance for making all this possible. More

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Great experience from the first phone call. I was connected with Muta. He listened to all my needs , found the truck I was looking for. Arrived today he and the sales staff honored my no hagg I was connected with Muta. He listened to all my needs , found the truck I was looking for. Arrived today he and the sales staff honored my no haggle request and the deal was made. Thanks again Muta!! More

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Once you decide what you want and have a great salesperson like I did It’s a pretty easy process . Olga in finance is a rock star , sully my salesperson genuinely cared . Jared in accessories he salesperson like I did It’s a pretty easy process . Olga in finance is a rock star , sully my salesperson genuinely cared . Jared in accessories helpful in finding the right addd ons for my truck. Alex and Juan the management team congratulated me on my purchase and were all very helpful and excited about my purchase as well . Everyone went beyond my expectations including the service team Shay in service and Ryan in quick lane . I’m driving my new truck now and I couldn’t be happier . .five stars for all More

by AHOPEFULBOB Verified Customer Verified Customer

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The service was great. Mac Haik people are great from sales thur service. Couldn’t be happier. Mac Haik people are great from sales thur service. Couldn’t be happier. More

by BILLYNEDHOUSE Verified Customer Verified Customer

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Great people to work with and be around. If we did not knwo an answer to a question, we quickly found a source that provided the answer. If we did not knwo an answer to a question, we quickly found a source that provided the answer. More

by BOBALBO Verified Customer Verified Customer

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