Alex Jones
Alex Jones at Big Star Hyundai

Alex Jones

Certified Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.2
24 Reviews

Hi, it’s Alex from Big Star Hyundai! We are bringing in the New Year with a bang! With the largest Hyundai inventory on 45, we will deliver the best service, and will NOT lose your business due to price. With the specials we have every month, you have more to lose by NOT coming into Houston’s #1 Hyundai store. I can’t wait to deliver you the best service possible! Call or text me today at (832)-736-4454 to schedule an appointment.

4.2

24 Reviews

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Dealership Experience

2 yrs, 5 mos

Industry Experience

5 yrs, 2 mos

Specialties & Trainings

Business Consulting

Accounting

View more specialties & trainings

24 Reviews of Alex Jones

October 24, 2024

Dealership Rating
Employee Rating

They gave me a real good price, very friendly and kindly and will work with you and try to get you a vehicle for the lowest price as they can. More

by barrideaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Arnaldo Perez

Oct 25, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 21, 2024

Dealership Rating
Employee Rating

Big Star Hyundai always provides great customer service. I leave my vehicle in good hands knowing that it will be taken care of both proficiently and within a timely manner. Big Star Hyundai never disappoin More

by STACYSOPHIALACOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 20, 2024

Dealership Rating
Employee Rating

I feel the practices are deceptive. Was told the car was one price but found out it was $9000 more. Too many unwanted and unadvertised add-ons. The car is good though. No issues. I woul More

by Ron_legge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Karamitsos, Juan Pena, Lisandro Sosa, Valor Ojeda , Finance guy was good.

Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

October 07, 2024

Dealership Rating
Employee Rating

Everything at this dealership takes forever. The sales representative helping me had WAY too much going on and was helping multiple people at once and it was honestly frustrating. My car wasn' More

by dsmith61193
Recommend Dealer
No

Other Employees Tagged: Arin Robeson , Arnaldo- 1 star

Oct 08, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

September 24, 2024

Dealership Rating
Employee Rating

Second time in. The staff was very helpful and the process was easy to follow. More

by BSHARONA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Karamitsos

Sep 26, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 18, 2024

Dealership Rating
Employee Rating

No after sale customer service! During the sale everything was fine but lots of promises but no action! I have been sitting in sales room for 2 and 1/2 hours so far. It was an hour More

by TWOISLANDHOPPIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Arin Robeson, Arnaldo Perez

Sep 20, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com.

September 13, 2024

Dealership Rating
Employee Rating

Alex and CJ were both very polite and outgoing. Alex Worked hard trying to find the perfect vehicle for me. CJ worked very hard trying to earn my business and took care of me after the sale. Neith More

by Refcat81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ

Sep 16, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 13, 2024

Dealership Rating
Employee Rating

Jared Howard was a great salesman and was very helpful. I recommend this place to get a car. More

by CASIMEREJOHN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 11, 2024

Dealership Rating
Employee Rating

i had a great experience when i bought my car. alex was courteous and helpful More

by shrapnel94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

September 08, 2024

Dealership Rating
Employee Rating

Alex has always exceeded my expectations. The knowledge that he displays is very helpful in my decision process. More

by arnoldkrystal74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

1

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