Alex Hall
Alex Hall at Heiser Toyota
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Alex Hall

Sales and Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
155 Reviews
4.5

155 Reviews

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155 Reviews of Alex Hall

June 17, 2024

Dealership Rating
Employee Rating

The dealership provided great service. Everybody was very helpful. All of my questions were answered. More

by shafawnne
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Jun 17, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 09, 2024

Dealership Rating
Employee Rating

The team was quite efficient and understood what I was looking for and managed the time well as I had limited time to test drive and make the selection of the car. The sales person Alex explained the proc More

by inder14k
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

Jun 10, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 03, 2024

Dealership Rating
Employee Rating

Friendly, great experience purchasing my new Grand Hylander. Service department took care of me, and did a great job. More

by Lhoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 19, 2024

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Employee Rating

I was looking for a specific 2024 Tacoma and Jordan Christian found me one that was really close. Then another became available sooner that was also similar, but with more options and Jordan gave me a More

by sas4513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 11, 2024

Dealership Rating
Employee Rating

This was a long distance buy. Alex Holland took good care of me and the truck was ready when I airlined in. Only negative was they had screwed a license plate holder to the plasti More

by jcraiglowe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

May 12, 2024

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 06, 2024

Dealership Rating
Employee Rating

Everyone we spoke to was easy going and friendly. Putting in the extra mile to ensure satisfaction. More

by 2345kiki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 27, 2024

Dealership Rating
Employee Rating

Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 03, 2024

Dealership Rating
Employee Rating

Overall pleased with the process of purchasing a used vehicle at this dealership. It took some time to work through the process and arrive at an acceptable deal but they were willing to negotiate. More

by k9betina
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Mar 03, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. Alex and Jakub appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 02, 2024

Dealership Rating
Employee Rating

It took 2. 5 hours to purchase my car and we were paying cash. We made an appointment to come and purchase a car we had previously test drove. They also said t More

by jsvanthoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Feb 05, 2024

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 09, 2023

Dealership Rating
Employee Rating

My first experience was over ten years ago and I enjoy the staff, and really appreciated Matt who works in the Service department and how he took his time to work with me for close to a month by providing More

by dedwards10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2023

Heiser Toyota responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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