91 Reviews
Write a Review91 Reviews of Alex Chan
November 01, 2014
Awesome service and bestTire package from Mario Have been dealing with Mario and his team for years on 6-8 different cars during that period and I keep coming back although I have to drive 45+ minut Have been dealing with Mario and his team for years on 6-8 different cars during that period and I keep coming back although I have to drive 45+ minutes to get there. All our tires - summer, winter, all seasons have been purchased there , and they are stored there. Even tire dedicated stores cannot match their price and service. Years ago, I used to get my tires and change overs from a Tire specialist store, and they could not eliminate vibration problems after 2 re-balancing, they said the problems were my rims. I took it to Mario and his team balanced them properly saving me the cost of new RIMS. We also always buy the tire warranties and had benefited from them when some tires could not be repaired, well worth the investment. The service is always prompt, pleasant and trustworthy. Never been sold on unnecessary work by the service advisors, if Mario says it need to be changed, I change it, if he says it can wait until next service, I wait, no question asked. All service advisors and technicians are always courteous, and greet you even if they are not assigned to your car. I must have been serviced by all of them at some point. Keep up the awesome service guys and gals. More
Other Employees Tagged: Kasian Morota, Dalcio Delgado , Jean-Paul Ng, Mario Ng, Alisha Shah
October 30, 2014
Great Service Always great service with Sameer or anyone else who works there from service, to the mechanics to the shuttle bus drivers, everyone. Highly recommend Always great service with Sameer or anyone else who works there from service, to the mechanics to the shuttle bus drivers, everyone. Highly recommend this dealer . More
Other Employees Tagged: Amir Bhimji, Alisha Shah
October 29, 2014
Fast efficient service Brought my car for an oil change. I was in and out in 40 minutes. Good friendly service and I would highly recommend this location. Brought my car for an oil change. I was in and out in 40 minutes. Good friendly service and I would highly recommend this location. More
October 24, 2014
Glad to have met Alisha Shah The customer service of Alisha Shah has had me return to Toyota on the Park on several occasions. I trust her judgement and her concern for my safety The customer service of Alisha Shah has had me return to Toyota on the Park on several occasions. I trust her judgement and her concern for my safety and well being. She has built this trust over time with consistency, friendliness, honesty and care. After having a sales person withhold important information about my used vehicle at the time of purchase from a different dealership in the city, it is unlikely that I would have returned to any Toyota dealership for service if not for having met Alisha. More
Other Employees Tagged: Amir Bhimji, Alisha Shah
October 24, 2014
Regular service and tire mounting I have been a regular customer since opening. Received a service reminder for my Lexus in the mail from Mario Ng, just in time for winter, great cust I have been a regular customer since opening. Received a service reminder for my Lexus in the mail from Mario Ng, just in time for winter, great customer relation. Booked appointment with Alex and he took care of all the details. He went to the back to assisted the mechanic in getting my tires from storage. Storage service is highly recommended, no mess or back injury to deal with. I own a Lexus and I still service my car here, because of the amazing service I had with my previous Camry and Highlander. Overall great place and people. More
Other Employees Tagged: Kasian Morota , Jean-Paul Ng, Mario Ng
October 17, 2014
Excellent Work - Friendly and Efficient The team at Toyota On The Park is very efficient and thorough. Hon and Alex and the other Service Advisers I have dealt with are very thorough and cu The team at Toyota On The Park is very efficient and thorough. Hon and Alex and the other Service Advisers I have dealt with are very thorough and customer friendly. They take the time to explain the details of the work before proceeding and afterwards on paying. As you would expect, they really know their stuff technically. The dealership is very neat and tidy and has a great coffee shop to work in while your car is being serviced. I'd highly recommend these guys for service to your Toyota. More
Other Employees Tagged: Hon Ho
October 04, 2014
the best customer service the best sale and service i ever have.i buy my Tacoma 2013.the price is perfect.the services for my car. oil filter change .and always they wash your the best sale and service i ever have.i buy my Tacoma 2013.the price is perfect.the services for my car. oil filter change .and always they wash your car.and they give you token to wash your car for free.they are polite .the cafe is free but good quality.and waiting room .and the shop always clean. the perfect place.to buy and services your car. More
Other Employees Tagged: Jason Banwell, Dalcio Delgado , Mario Ng
September 19, 2014
I wouldn't go anywhere else! I've been going this dealership since I purchased by 2001 Rav 4 - back in the day they were located at Yonge/Lawrence. They moved. I moved with them. I've been going this dealership since I purchased by 2001 Rav 4 - back in the day they were located at Yonge/Lawrence. They moved. I moved with them. They are great. I have always been treated fairly, with respect and they go the extra distance to make sure everything is perfect. I've tried another Toyota service dept (right across from my workplace) but I came back to this one. Yes, its more inconvenient for me, but at the end of the day, the customer service, staff and the service is what matters. Great job guys! More
Other Employees Tagged: Sham Rattanshi, Hon Ho , Prev guys from Yonge/Lawrence too!
September 18, 2014
Best ever! Took my Corolla in for her six month check up today and was treated exceptionally well. I was told the check up would take about 1/2 hour but was com Took my Corolla in for her six month check up today and was treated exceptionally well. I was told the check up would take about 1/2 hour but was completed in less than 15 minutes, including a car wash. The staff at the express lube are wonderful, with a great sense of humour. Many thanks to Ami, Alex and Adam for making my first check up a very pleasent one. Keep up the great work! Marcia FitzGerald More
Other Employees Tagged: Ami
September 12, 2014
Service Staff The Service Staff are wonderful. They are pleasant and very accommodating. It is a joy to visit this Dealership. I have had to take the Rav 4 four The Service Staff are wonderful. They are pleasant and very accommodating. It is a joy to visit this Dealership. I have had to take the Rav 4 four times for recalls, and each time the one of the staff has noticed something else and suggested repair. They have quoted prices and given me the choice to have it fixed or not. I appreciate that. There is no harsh sales pitch. Thank you for the staff that makes you feel like a friend. More
Other Employees Tagged: Hon Ho, Dalcio Delgado , Alisha Shah

