Alan Brown
Alan Brown at Handy Toyota
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Alan Brown

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.7
338 Reviews

Getting up every morning and wanting to go to work is awesome when you work with a great group of fellow team members and for the best dealership! Helping my customers to have the best possible service experience is my goal. Camping is my passion so feel free to bring that up in our conversations! Hope to see you soon for all your service needs.

4.7

338 Reviews

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338 Reviews of Alan Brown

September 20, 2024

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Employee Rating

Thank you for the service care! Darren was kind and attentive to a time sensitive inspection I needed done on my car. Everything went smoothly, it’s always a pleasure to come to Han More

by lina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Kamal, Darren Callan

Sep 23, 2024

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

September 17, 2024

Dealership Rating
Employee Rating

I DO NOT WRITE REVIEWS, AND IF YOU ARE WITHHOLDING BONUSES BASED ON LACK OF REVIEWS SHAME ON TOYOTA More

by mrtha.walker
Recommend Dealer
Yes

September 13, 2024

Dealership Rating
Employee Rating

Service today was perfect. Timely manner. Alan is always a pleasure to deal with. He makes you feel like family. Wish the service included quick car wash. I miss that treat More

by derbypond171
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Handy Toyota responded

Thank you very much for your review! We appreciate you taking the time to leave us one!

September 12, 2024

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Employee Rating

Dealer did not call me when truck was done I had to call and badly made it in time to pick it up before they closed at 6, when I called I told them I was almost there and I may be a minute or two late and t More

by sky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 11, 2024

Dealership Rating
Employee Rating

I enjoyed the good service from Handy Toyota. Alan at the service desk was helpful with a question I had about a noise in the vehicle and made sure the technicians took a look at it. More

by EE
Recommend Dealer
Yes
Sep 17, 2024

Handy Toyota responded

Thanks for your review! We really appreciate you taking the time to leave us one!

September 07, 2024

Dealership Rating
Employee Rating

It is easy to drop off the vehicle for service at Handy. Alan greets you with a smile and leaves you with a smile. All questions answered and service results explained. More

by mindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Handy Toyota responded

Thank you so much for your review! We appreciate you leaving us one!

September 04, 2024

Dealership Rating
Employee Rating

Employees were very kind and considerate. Fast service and dog friendly. Will return again. Thank you More

by pamelafitzgerald598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

August 28, 2024

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Employee Rating

Alan is extremely kind and respectful. I am amazed by how attentive his service is every time I go in to get my car looked at. Thank you for your time!! More

by lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Handy Toyota responded

Thank you for the review!

August 22, 2024

Dealership Rating
Employee Rating

They are a great dealership. Everyone is always very friendly and courteous when I bring my car in for service. I recommend them very highly. More

by paggieking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

Aug 23, 2024

Handy Toyota responded

Thank you for the review!

August 22, 2024

Dealership Rating
Employee Rating

Friendly, prompt, and thorough service with no “surprises.” Thank You, Alan and Handy Toyota Service Team! More

by kvnfavreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Callan

Aug 30, 2024

Handy Toyota responded

Thank you for leaving us a review!

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