Aidan Jones

Fast and efficient good communication easy to make appointment waiting area was comfortable needed some water appointment waiting area was comfortable needed some water More

by kammcbride29 Verified Customer Verified Customer

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Exceptional customer service. I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all of my service done through Metro. More

by acwhite2590 Verified Customer Verified Customer

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Timely nice got the job done. No fuss . One day done . Left the car clean No fuss . One day done . Left the car clean More

by DEDADEE520 Verified Customer Verified Customer

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A number of items to address. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. More

by keithgunclub Verified Customer Verified Customer

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I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the major stuff oil change, new tires and nys inspection. They missed or forgot minor details like resetting oil life indicator after oil change, not topping windshield fluid, left valve cover off one wheel, didn’t evenly fill tires with air I had to stop and fill air in tire. Also my drivers side window was left partially open at pickup on a rainy day too. But overall tires are running great oil seems good. Just minor things I should not have had to experienced. More

by DAVE12056 Verified Customer Verified Customer

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Great experience. Always very easy to talk to. They explain everything if they run into a problem. The reason I keep going back. Always very easy to talk to. They explain everything if they run into a problem. The reason I keep going back. More

by LINDASCIABOTTE Verified Customer Verified Customer

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Got my truck in when they were very busy said it could take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else More

by Pat Verified Customer Verified Customer

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I was accidentally charged an additional 300$ which the dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. More

by onidna28 Verified Customer Verified Customer

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Fast service. Friendly staff. I like when they send videos to show me about my car and its needs. Friendly staff. I like when they send videos to show me about my car and its needs. More

by Wserbackii Verified Customer Verified Customer

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Your service department was supposed to call me when the catalytic converter for my truck came in. I received a call 4 months later telling me you were going to send it back to Ford. I love my truck but I n catalytic converter for my truck came in. I received a call 4 months later telling me you were going to send it back to Ford. I love my truck but I need to be treated better than your service department treats there customers. More

by Bonmax Verified Customer Verified Customer

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