18 Reviews
Write a Review18 Reviews of Aidan Jones
September 06, 2024
Exceptional customer service. I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all of my service done through Metro. More
September 05, 2024
Timely nice got the job done. No fuss . One day done . Left the car clean No fuss . One day done . Left the car clean More
Other Employees Tagged: Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Donald Eden
September 04, 2024
A number of items to address. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. More
Other Employees Tagged: Troy Hanlon, Gary Askew
September 02, 2024
I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the major stuff oil change, new tires and nys inspection. They missed or forgot minor details like resetting oil life indicator after oil change, not topping windshield fluid, left valve cover off one wheel, didn’t evenly fill tires with air I had to stop and fill air in tire. Also my drivers side window was left partially open at pickup on a rainy day too. But overall tires are running great oil seems good. Just minor things I should not have had to experienced. More
Other Employees Tagged: Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Donald Eden
August 13, 2024
Got my truck in when they were very busy said it could take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else take a couple of weeks was finished in one week price was what they quoted everybody was pleasant couldn’t ask for anything else More
Other Employees Tagged: Donald Eden
August 10, 2024
I was accidentally charged an additional 300$ which the dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. dealership could not explain. Then when asked I was only refunded roughly $250 instead of the entire 300? Confusing as heck. More
Other Employees Tagged: I don’t recall the 2nd person that called
July 18, 2024
Your service department was supposed to call me when the catalytic converter for my truck came in. I received a call 4 months later telling me you were going to send it back to Ford. I love my truck but I n catalytic converter for my truck came in. I received a call 4 months later telling me you were going to send it back to Ford. I love my truck but I need to be treated better than your service department treats there customers. More
Other Employees Tagged: Troy Hanlon