Ahmed Omar

Dealership was very clean. Snacks and coffee were perfect for a long day. Omar was friendly, courteous and helpful! He followed up today to ask if I needed any assistance- nic Snacks and coffee were perfect for a long day. Omar was friendly, courteous and helpful! He followed up today to ask if I needed any assistance- nice! More

by eskpak Verified Customer Verified Customer

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I received great service from the initial test drive through closing out and purchasing my 2020 Jeep Compass. Omar was very helpful in assisting me as he also gave me plenty of info regarding how rates through closing out and purchasing my 2020 Jeep Compass. Omar was very helpful in assisting me as he also gave me plenty of info regarding how rates are calculated making my first time buyer experience easy and hassle free. More

by jallenproductions Verified Customer Verified Customer

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very helpful and responsive. Not pushy at all. He listened to what we wanted and followed up with answers. Not pushy at all. He listened to what we wanted and followed up with answers. More

by scottrfairchild Verified Customer Verified Customer

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Great customer service. Ahmed Omar was awesome and made sure our car buying experience was smooth and stress free. Ahmed Omar was awesome and made sure our car buying experience was smooth and stress free. More

by enid_munoz Verified Customer Verified Customer

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South Bay Hyundai had wonderful customer service while I was considering one of their cars. I ended up buying and was very happy with my purchase! was considering one of their cars. I ended up buying and was very happy with my purchase! More

by pchhapawala Verified Customer Verified Customer

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Overall the service was not bad I would consider it average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I as average. I did pick up my car after hours and didn't realize it. Apart from that, which is my mistake, the work I had requested didn't get done. I asked to have my undercarriage cover rebolted in and nothing was done to it. I asked for them to check an issue with my headlights and was told that the entire unit needed to be replaced. When I only ask them to check the connections since the lights are going on and off. I also was never given a quote for the work (I do think that's my fault though since I picked it up after hours). More

by Nathan Verified Customer Verified Customer

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Ahmed was awesome. From the time we stepped on to the lot, he greeted us with a big smile. He was very helpful, very nice and guided us through the whole experience f From the time we stepped on to the lot, he greeted us with a big smile. He was very helpful, very nice and guided us through the whole experience from test drive to purchase of our Hyundai Palisade. Once we were ready to finalize the details, Ryan was just as helpful to get us in and out so we could enjoy our new car. More

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Easy to work with, doesn’t get pushy, made the buying process simple and stress free process simple and stress free More

by nbrabec Verified Customer Verified Customer

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We worked with Omar to buy a new Ioniq 5 SEL. He was professional, honest, and accommodating. We originally reached out via their website, drove a car a couple weeks later, and bought one about a He was professional, honest, and accommodating. We originally reached out via their website, drove a car a couple weeks later, and bought one about a week after our test drive. Omar followed up with us at reasonable intervals (he was timely but not annoying). He also provided answers to all of our questions and generally made us feel welcome and comfortable. To summarise, Omar and the rest of the staff went above and beyond to get a car with the color and features we wanted (they did not have one on the lot so they got one from another dealer). Omar has been more than helpful after the purchase too---he made sure we are taking advantage of all the features and that the tech is set up correctly. We brought our own financing and the finance department was also really easy to work with (we made a mistake getting them the information from our credit union and they were able to correct the form and send it almost immediately, which was very helpful). While we were waiting for the car to be washed, Steven came by and chatted with us. He was super nice and made sure we were aware of all the benefits the dealership included in the sale (regular car washes, dropping in for an occasional charge of our Ioniq 5, etc.) More

by nmgurney Verified Customer Verified Customer

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Omar was excellent. He knew the product, had the car ready for us to pick up and even recommended a nearby place for lunch. The staff at South Bay was not pushy and ma He knew the product, had the car ready for us to pick up and even recommended a nearby place for lunch. The staff at South Bay was not pushy and made the experience comfortable. Thank you, Omar!! More

by rosem6153 Verified Customer Verified Customer

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