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Adrian Chapa

Overview Reviews (126) Inventory (560)

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Adrian Chapa

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Adrian Chapa

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.6

126 Reviews

Overview Reviews (126) Inventory (560)

4.6

126 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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126 Reviews of Adrian Chapa

November 11, 2024

Dealership Rating

Employee Rating

Adrian Chapa worked hard to get our car repaired asap. He kept in touch with us to let us know the progress of the repair. He kept in touch with us to let us know the progress of the repair. More

by danmacfarlane

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 11, 2024

Dealership Rating

Employee Rating

Amazing people, really friendly. Will continue to use this dealership for future repairs and recalls. Will continue to use this dealership for future repairs and recalls. More

by B269589

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 11, 2024

Dealership Rating

Employee Rating

Amazing people, really friendly. Will continue to use this dealership for future repairs and recalls. Will continue to use this dealership for future repairs and recalls. More

by B269589

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 11, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 11, 2024

Dealership Rating

Employee Rating

I liked that no one gave me a hard time that I came there even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comf even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comfortable and well equipped. More

by npatrick1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Natalie Diosdado

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Nov 11, 2024 -

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star service customer; we look forward to serving you again. Happy motoring!

November 10, 2024

Dealership Rating

Employee Rating

They kept me informed of the work being down. They were fast and friendly. Great service. They were fast and friendly. Great service. More

by GWILBURN5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Antonio

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Nov 11, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 09, 2024

Dealership Rating

Employee Rating

Good service as always. Good good good good good good good good good good good Good good good good good good good good good good good More

by LOFARO.JOHN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Natalie Diosdado

Report | Print

Nov 11, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 08, 2024

Dealership Rating

Employee Rating

I have used them before. Always easy to work with. Very helpful and friendly. Thanks. Always easy to work with. Very helpful and friendly. Thanks. More

by Diane pope

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 11, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 06, 2024

Dealership Rating

Employee Rating

Service advisor Adrian very helpful. Ordering Lyft service is a plus. Like seeing video from service tech. Ordering Lyft service is a plus. Like seeing video from service tech. More

by waxwork-botches-0r

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 11, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 06, 2024

Dealership Rating

Employee Rating

Coffee machine was not working both days I was there. Very disappointed. Prices too high! Very disappointed. Prices too high! More

by crispyears72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arnaldo Perez, Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Natalie Diosdado

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Nov 06, 2024 -

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

November 06, 2024

Dealership Rating

Employee Rating

Dealership personnel are attentive to your needs and work was done in a very proficient manner. was done in a very proficient manner. More

by tianamarie1704

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Natalie Diosdado

Report | Print

Nov 06, 2024 -

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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Adrian Chapa

Service Consultant

Big Star Hyundai

126 Reviews of Adrian Chapa

Dealership Inventory (560 Vehicles)

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