Adam McNeil

The service process went well and the shuttle service was efficient . Need to check the communication system as it most often goes to voice mail and leave a message ans personnel not there. was efficient . Need to check the communication system as it most often goes to voice mail and leave a message ans personnel not there. More

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Service advisor Adam MacNeil was very kind and professional when I discussed issues with my truck. Later in his shift he text me to see if he could keep the truck because they were backed up. No i professional when I discussed issues with my truck. Later in his shift he text me to see if he could keep the truck because they were backed up. No issue with me. He offered a complementary rental which I didn’t need. Next day truck was repaired and running fine again. Service department was excellent. More

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Reception folks at Zender are unhelpful when checking in for service. We are satisfied with the service we receive on our vehicles for service. We are satisfied with the service we receive on our vehicles More

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Performed repairs fast. Good communication method with text messaging. Advisor was prompt and friendly. Good job Good communication method with text messaging. Advisor was prompt and friendly. Good job More

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Found the oil changes expensive. Otherwise service good so far. My daughter had big trouble with her Bronco. Saskatoon dealer, didn’t help the problem. But Spruce Grove fixed it Otherwise service good so far. My daughter had big trouble with her Bronco. Saskatoon dealer, didn’t help the problem. But Spruce Grove fixed it. Found out the problem right away. More

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No complaints. Service was good. It’s nice to drop your vehicle off and get a ride home and back when done. I wasn’t happy when I tried calling service to see how Service was good. It’s nice to drop your vehicle off and get a ride home and back when done. I wasn’t happy when I tried calling service to see how my vehicle was doing and got no answer but later found out my call was going to someone’s desk who was not in. It was corrected so I grateful it was resolved. Sometimes things crop up and it takes a minute but it happens to everyone. All in all everyone there knows what customer service means and demonstrates it. More

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This dealerskip is proactive helping the customer to understand his problems helping him get a rental vehicle And helping them get on his way with no problems understand his problems helping him get a rental vehicle And helping them get on his way with no problems More

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The service people were friendly and helpful. They diagnosed my cars problem quickly. However the cost of the repair needed was way more than I expected. Their labour costs are high. Very nice w They diagnosed my cars problem quickly. However the cost of the repair needed was way more than I expected. Their labour costs are high. Very nice waiting area. More

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Where a stand up deal ship, very good to deal with. Awesome staff! When you book your vehicle in for appointment they work on it asap, not like other dealer ships I been too. Awesome staff! When you book your vehicle in for appointment they work on it asap, not like other dealer ships I been too. More

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Love Zender Ford but disappointed by the lack of urgency to return calls in Service. to return calls in Service. More

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