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2024 Polestar 2 Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 06-25-2024
Description of Recall:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
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2023 Polestar 2 Recall
Item Affected: SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT
Date Announced: 07-11-2023
Description of Recall:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Action Need To Fix It:
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
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2023 Polestar 2 Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 06-25-2024
Description of Recall:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
FIND YOUR LOCAL Polestar Service Centre
2022 Polestar 2 Recall
Item Affected: ELECTRICAL SYSTEM: PROPULSION SYSTEM: TRACTION BATTERY: MANAGEMENT SYSTEM / ENERGY CONTROL MODULE (BMS / BECM): SOFTWARE
Date Announced: 02-23-2021
Description of Recall:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Action Need To Fix It:
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
FIND YOUR LOCAL Polestar Service Centre
2022 Polestar 2 Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 06-25-2024
Description of Recall:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
FIND YOUR LOCAL Polestar Service Centre
2021 Polestar 2 Recall
Item Affected: ELECTRICAL SYSTEM: PROPULSION SYSTEM: TRACTION BATTERY: MANAGEMENT SYSTEM / ENERGY CONTROL MODULE (BMS / BECM): SOFTWARE
Date Announced: 02-23-2021
Description of Recall:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
Action Need To Fix It:
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
FIND YOUR LOCAL Polestar Service Centre
2021 Polestar 2 Recall
Item Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date Announced: 06-25-2024
Description of Recall:
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Action Need To Fix It:
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
FIND YOUR LOCAL Polestar Service Centre
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