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2020 Mercedes-Benz SL 550 Recall
Item Affected: ELECTRICAL SYSTEM: SOFTWARE
Date Announced: 02-04-2021
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Action Need To Fix It:
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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2020 Mercedes-Benz SL 550 Recall
Item Affected: ELECTRICAL SYSTEM: SOFTWARE
Date Announced: 05-19-2022
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Action Need To Fix It:
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
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2019 Mercedes-Benz SL 550 Recall
Item Affected: AIR BAGS: FRONTAL: PASSENGER SIDE: INFLATOR MODULE
Date Announced: 08-01-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 SL65 AMG, 2019 SL63 AMG and 2018-2019 SL450 and SL550 vehicles. The front passenger air bag may have been improperly sewn, allowing the seam to tear during deployment.
Action Need To Fix It:
MBUSA will notify owners, and dealers will replace the passenger air bag, free of charge. The recall began December 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100016.
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2019 Mercedes-Benz SL 550 Recall
Item Affected: POWER TRAIN: AXLE ASSEMBLY
Date Announced: 10-24-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 SL450, SL63 AMG, and SL550 vehicles. Over time, the bolt connection at the front-left mounting point on the rear axle carrier casting may fail, possibly affecting the vehicle's handling.
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the front-left mounting point of the rear axle carrier. If a defect in the bolt connection of the rear axle carrier is found, MBUSA will contact the owner and offer a repurchase of the vehicle. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100018.
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2019 Mercedes-Benz SL 550 Recall
Item Affected: ELECTRICAL SYSTEM: SOFTWARE
Date Announced: 02-04-2021
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Action Need To Fix It:
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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2019 Mercedes-Benz SL 550 Recall
Item Affected: ELECTRICAL SYSTEM: SOFTWARE
Date Announced: 05-19-2022
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Action Need To Fix It:
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
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2018 Mercedes-Benz SL 550 Recall
Item Affected: AIR BAGS: FRONTAL: PASSENGER SIDE: INFLATOR MODULE
Date Announced: 08-01-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 SL65 AMG, 2019 SL63 AMG and 2018-2019 SL450 and SL550 vehicles. The front passenger air bag may have been improperly sewn, allowing the seam to tear during deployment.
Action Need To Fix It:
MBUSA will notify owners, and dealers will replace the passenger air bag, free of charge. The recall began December 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100016.
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2018 Mercedes-Benz SL 550 Recall
Item Affected: ELECTRICAL SYSTEM: SOFTWARE
Date Announced: 02-04-2021
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Action Need To Fix It:
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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2017 Mercedes-Benz SL 550 Recall
Item Affected: ELECTRICAL SYSTEM: SOFTWARE
Date Announced: 02-04-2021
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Action Need To Fix It:
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
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