Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log InFind Existing Mercedes-Benz CLS-Class Car Recalls
2016 Mercedes-Benz CLS-Class Recall
Item Affected: COMMUNICATION
Date Announced: 11-01-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Action Need To Fix It:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall is expected to begin December 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2015 Mercedes-Benz CLS-Class Recall
Item Affected: STRUCTURE: BODY: HOOD
Date Announced: 02-12-2015
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Action Need To Fix It:
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall is expected to begin by mid-March 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2015 Mercedes-Benz CLS-Class Recall
Item Affected: EXTERIOR LIGHTING
Date Announced: 03-10-2015
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Action Need To Fix It:
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2015 Mercedes-Benz CLS-Class Recall
Item Affected: ENGINE AND ENGINE COOLING: ENGINE
Date Announced: 08-10-2015
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Action Need To Fix It:
MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2015 Mercedes-Benz CLS-Class Recall
Item Affected: COMMUNICATION
Date Announced: 11-01-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Action Need To Fix It:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall is expected to begin December 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2014 Mercedes-Benz CLS-Class Recall
Item Affected: STRUCTURE: BODY: HOOD
Date Announced: 02-12-2015
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Action Need To Fix It:
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall is expected to begin by mid-March 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2014 Mercedes-Benz CLS-Class Recall
Item Affected: EXTERIOR LIGHTING
Date Announced: 03-10-2015
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Action Need To Fix It:
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2014 Mercedes-Benz CLS-Class Recall
Item Affected: AIR BAGS, ELECTRICAL SYSTEM
Date Announced: 03-14-2017
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Action Need To Fix It:
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall is expected to begin in April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2014 Mercedes-Benz CLS-Class Recall
Item Affected: COMMUNICATION
Date Announced: 11-01-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Action Need To Fix It:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall is expected to begin December 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2013 Mercedes-Benz CLS-Class Recall
Item Affected: STRUCTURE: BODY: HOOD
Date Announced: 02-12-2015
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Action Need To Fix It:
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall is expected to begin by mid-March 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2013 Mercedes-Benz CLS-Class Recall
Item Affected: EXTERIOR LIGHTING
Date Announced: 03-10-2015
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Action Need To Fix It:
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2013 Mercedes-Benz CLS-Class Recall
Item Affected: COMMUNICATION
Date Announced: 11-01-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Action Need To Fix It:
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall is expected to begin December 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2012 Mercedes-Benz CLS-Class Recall
Item Affected: LATCHES / LOCKS / LINKAGES: HOOD: LATCH
Date Announced: 11-06-2012
Description of Recall:
Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
Action Need To Fix It:
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. The recall campaign is expected to begin in December 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2012 Mercedes-Benz CLS-Class Recall
Item Affected: EXTERIOR LIGHTING
Date Announced: 03-10-2015
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Action Need To Fix It:
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2012 Mercedes-Benz CLS-Class Recall
Item Affected: AIR BAGS, ELECTRICAL SYSTEM
Date Announced: 03-14-2017
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Action Need To Fix It:
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall is expected to begin in April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2011 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-20-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin February 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2011 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-23-2022
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Action Need To Fix It:
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters are expected to be mailed February 21, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2010 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-20-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin February 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2010 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-23-2022
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Action Need To Fix It:
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters are expected to be mailed February 21, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2009 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-20-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin February 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2009 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-23-2022
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Action Need To Fix It:
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters are expected to be mailed February 21, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2008 Mercedes-Benz CLS-Class Recall
Item Affected: ELECTRICAL SYSTEM
Date Announced: 07-03-2008
Description of Recall:
MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
Action Need To Fix It:
DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2008 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-20-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin February 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2008 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-23-2022
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Action Need To Fix It:
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters are expected to be mailed February 21, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2007 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-20-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin February 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2007 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 03-19-2021
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2007 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-23-2022
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Action Need To Fix It:
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters are expected to be mailed February 21, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2006 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-20-2019
Description of Recall:
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin February 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2006 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 03-19-2021
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Action Need To Fix It:
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin May 14, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918.
FIND YOUR LOCAL Mercedes-Benz Service Centre
2006 Mercedes-Benz CLS-Class Recall
Item Affected: VISIBILITY
Date Announced: 12-23-2022
Description of Recall:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Action Need To Fix It:
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters are expected to be mailed February 21, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918.
FIND YOUR LOCAL Mercedes-Benz Service Centre
One Last Step
Enter your email and a screen name to create your recall alert.
