Tom Rodriguez

My vehicle has been with you since Nov 1, 2023 and today is Feb 15, 2024... That is 3 1/2 months!!!! I have not heard from anyone in 3 weeks!!!! I've been told numerous times, "it will be ready next week... is Feb 15, 2024... That is 3 1/2 months!!!! I have not heard from anyone in 3 weeks!!!! I've been told numerous times, "it will be ready next week..." I've been told that since November and up until 3 weeks ago since the last contact. I have filed a complaint with the AZ Attorney General's office. This has been ridiculous! More

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Great service completed in a timely matter! Identified other issues during scan which was appreciated Identified other issues during scan which was appreciated More

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I brought my car in for repairs, due to a recall notice I received. The vehicle was repaired in the time frame I was given.The staff especially Tom Rodriguez was very courteous and professional. Highly reco received. The vehicle was repaired in the time frame I was given.The staff especially Tom Rodriguez was very courteous and professional. Highly recommend, great job. More

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Tom Rodriguez was very helpful and kind. Work was performed perfectly and I have my truck back. Runs great. Thx. Tom and Larry Miller! Work was performed perfectly and I have my truck back. Runs great. Thx. Tom and Larry Miller! More

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The first time I took my Ram in they kept it several days and never even looked at it. The send time was much better. Tom is an excellent service advisor and never even looked at it. The send time was much better. Tom is an excellent service advisor More

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excellent servise Tom Rodriguez explained everything in a way that could be understood making it easy fro me Thank you Tom way that could be understood making it easy fro me Thank you Tom More

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The estimated cost was way short of what it really cost. Highly disappointed. I will not return or recommend this dealership. I also own a VW Passat and take it to Linders VW in on Bell I always get an accu Highly disappointed. I will not return or recommend this dealership. I also own a VW Passat and take it to Linders VW in on Bell I always get an accurate estimate that is always spot on I More

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Been a customer for years. All in all have had a very positive relationship. My experience has been service only. Advisors and worked performed has been satisfactory. All in all have had a very positive relationship. My experience has been service only. Advisors and worked performed has been satisfactory. More

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Purchased a 2020 ram 1500 in 2020 very satisfied with everything. Have since traded in for a 3500 elsewhere. Took my 3500 in for a repair and waited 2 days for an entire inspection. Had the repair done w everything. Have since traded in for a 3500 elsewhere. Took my 3500 in for a repair and waited 2 days for an entire inspection. Had the repair done with no problems. My issue is, petty as it may be, my truck wasn't washed. I see all of the other vehicles come through the wash bay then hand dried. My 1500 that was purchased there was always clean when I picked it up but the 3500 I purchased elsewhere wasn't. Coincidence? More

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Honestly, my recent experience was not the best. The assigned service advisor, was not present throughout my interaction with the service department. With that being said, another service provider t The assigned service advisor, was not present throughout my interaction with the service department. With that being said, another service provider took over my appointment which allowed me to handle maintenance on my vehicle. That same service advisor was also the one to return my keys after service. The advisor that was present should be credited with the service that was provided. My car was there over night which was expected and was completed the next day. More

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