Michael Queen

I highly recommend taking your car to get services done at Larry H Miller, Michael queen was my services specialist and he was able to answer all my questions I had about my car and very knowledgeable abou at Larry H Miller, Michael queen was my services specialist and he was able to answer all my questions I had about my car and very knowledgeable about products they have to offer. More

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Mike is always very helpful and efficient in service! I always make my appointments with him and I’m never let down. I always make my appointments with him and I’m never let down. More

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Made an APPOINTMENT over three weeks ago to get my car looked at on Thursday the 21st of April 2022 at 0730; when I got there and explained what was going on the assistant service manager Michael McQueen looked at on Thursday the 21st of April 2022 at 0730; when I got there and explained what was going on the assistant service manager Michael McQueen started to dole out excuses of why my car may not even get looked at on this day, in fact he stated that they had over 150 autos in the service department at this time (overbooked). Of course I asked, what was the purpose of having an appointment if my car wasn’t going to looked at. He stated that it was for him to write up the complaints (that’s a new one). He further stated that if they had to do what he thought they might (worse case scenario) I wouldn’t get my car back until maybe Tuesday the next week; then he asked if I was ok with leaving the car until the next week, which I wasn’t. Oh, did I mention that I had an appointment to get the car checked out or diagnosed Thursday 4/22/22. Apparently this is a new twist on getting rid of Chrysler customers, maybe it was the fact that they overbook, and really don’t care about this thing called service. I am completely dissatisfied with this lack of service and am seeking out answers from the parent company Asbury Automotive Group, maybe they would be interested in getting to the bottom of this seemingly common occurrence at this dealership, until then I will seek out other sources for my warranty work. More

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I bought a $90 --3 pack oil change from them and got exactly one oil change for that and supplied my own synthetic oil. When I went to get my next oil change they said I didn't have the plan anymore be exactly one oil change for that and supplied my own synthetic oil. When I went to get my next oil change they said I didn't have the plan anymore because I had traded trucks and the package was vehicle specific. No apologies--just tough luck. Never again--I will go anywhere else. I guess they figure $90 for an oil change is about right More

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Larry Miller Chrysler Dodge was a pleasure to work with. Tyler and Jaxson were available at any time to answer my questions and made sure I was happy. Tyler and Jaxson were available at any time to answer my questions and made sure I was happy. More

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Mike was very informative, knowledgeable, and very friendly. My car was worked on and came out great. I Highly recommended them for peace of mind. Thank you! friendly. My car was worked on and came out great. I Highly recommended them for peace of mind. Thank you! More

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Michael was awesome and knows me and my Jeep. Takes great care of us and always provides the best solutions that fits my needs. Needed an oil change. Well taken care of. Thank you Mike... care of us and always provides the best solutions that fits my needs. Needed an oil change. Well taken care of. Thank you Mike... More

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They Always manage to fit me in, car always leaves better than it arrived! Always takes the time to make sure my vehicles needs are met, and keeps me in the loop on everything so nothing is a shock when it c than it arrived! Always takes the time to make sure my vehicles needs are met, and keeps me in the loop on everything so nothing is a shock when it comes time to hand over the card. I’ve been coming to this dealership for years, give them a chance to do right by you! You won’t find a more solid group of people in this buissness More

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Mike is and always exceeds my expectations. Mike is a stand up guy and his word is Golden. Thank you and greatly appreciate mike and the service team. stand up guy and his word is Golden. Thank you and greatly appreciate mike and the service team. More

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Mike has always been amazing. Very honest and upfront. Always keeps me updated on my vehicle progress. Thanks Mike. I highly recommend you ask for Mike when bringing in your vehicle. Always keeps me updated on my vehicle progress. Thanks Mike. I highly recommend you ask for Mike when bringing in your vehicle. More

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