10 Saskatchewan Volkswagen Service Centres

charged for oil change that didn't get done - northernmom

I brought my car in for an oil change and knew what my oil looked like before coming in. They were supposed to do a 35,000km service at the same time. When I got home, I checked my oil. It looked the same - slightly dirty. I went back and told them they must have forgotten to do it. The service guy brought me some clean oil on a paper towel and said this is what your oil looks like. As if I didn't check it like 5 times already. I knew exactly what my oil looked like and it definitely wasn't that clean. Then to beat all. I was filling up a week later and when asked if I want my oil checked I said "sure" The guy checks it and says "It's a little dirty. You should get it changed." Next oil change I had to take it back there because Canadian Tire said they use a special oil there that I need for my car. My husband took it in. They charged me for 6 litres instead of 5. He asked why it cost so much and they said "Oops, sorry." They gave him the extra quart that he paid for. Guess what? My oil is slightly cleaner, but still really dirty. I have no idea what they really did.

I bought a VW Taos 8 months ago, my right rear tire has - lee_anngaudet

I bought a VW Taos 8 months ago, my right rear tire has started delaminating from the inside. Pinholes in the tire which has caused it to leak. They told me it was irreparable, which is fair, but even though it is a faulty tire or manufacturing deficiency, I am to pay full price for a tire on an 8 month old car that I did not wreck? I would have paid for the install and labour, but don’t think I should pay for a brand new tire. I have a friend that had that happen to their vehicle and they DID NOT have to pay for their tire. Service was quite rude to my husband and told him they sell vehicles, not tires. I have a precious cargo and do a lot of highway driving with them in the car. I’m pretty sure if you want to sell the vehicles, the tires should be decent quality as well. We have been without a vehicle for a week, we live out of town and I have to find alternate ways to work and kids activities. Quite disappointed and frustrated and feel the next vehicle will not be a 50,000 VW.