Took my truck in because a check engine light came on. - appel
Took my truck in because a check engine light came on. After being in the shop for weeks and finally receiving updates from someone who clearly did not understand vehicles I was told I needed a new engine. Nearly $19k later and another few months which I could thankfully go without a vehicle for, it’s done and running again, but with a broken mirror which was not the case when it was brought in. Even being a loyal customer and spending that much money while waiting on them to fix it they did not fix what they broke free of charge and I had to seriously haggle them down to not spend another $300-500 on their mistake while also receiving attitude about it. During the same week my parents took their truck in to have a turn signal bulb changed which they misdiagnosed and thought was a wiring / socket issue (it was a second bulb that somehow went missed. Not a good look), and a door sensor changed which after getting their truck back they can no longer unlock or lock the door with either the button on the remote or the buttons on the door, all for the low price of $400.
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