Great Service! Thanks Les, Jeff & Stephanie!! - bychance
We booked an appointment with Les to have an issue with the brakes checked out. He made it a priority for the next morning. Once there, found that there were a couple notices in the system for our Explorer and we were given the option to leave it to get them taken care of. We saw how busy the service area was and really appreciate Les fitting it in. He also spoke with Jeff from the body shop about a concern we had and that was also taken care of at the same time. Stephanie not only got us home safely but ensured we had all needed to contact her when we were ready to return. Within less time than we anticipated we returned to find everything completed and ready to go. As it turns out the brakes we went to have checked were good and not an issue. This was our first visit to the service department at Cypress Motors and we will definitely be back. We look forward to meeting the rest of the team in the future as we have yet to use the Quick Lane. Special thank you to Les in service, Jeff in body shop and Stephanie in customer courtesy, you are all very efficient and knowledge representatives of Cypress Motors but your great personalities stood out the most!!
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