41 Saskatchewan Ford Service Centres

Taylor is a very professional, polite and knowledgeable - Amanda

Taylor is a very professional, polite and knowledgeable salesman. In a day and age where in person, kind, caring and helpful customer service seems to be dying, he's a breath of fresh air. He is someone who will go above and beyond for anyone and everyone. If you need someone who listens and will keep you informed, 12/10 I highly recommend going to see Taylor at Capital Ford Lincoln.

Very friendly people pleasure to be a customer . - gstoneman

Very friendly people pleasure to be a customer . I trust them with my car needs

My experience was exemplary thanks to Alex who arranged - ja.davies

My experience was exemplary thanks to Alex who arranged for shuttle service, used my Ford bonus points to reduce the overall costs. He is to be highly commended. John Davies

There have been a few issues with the vehicle but knight - B

There have been a few issues with the vehicle but knight has dealt with them the best they can. Some things need to be addressed by ford directly which I will do. The workers at kingly are all professional and good to work with

Took my truck in because a check engine light came on. - appel

Took my truck in because a check engine light came on. After being in the shop for weeks and finally receiving updates from someone who clearly did not understand vehicles I was told I needed a new engine. Nearly $19k later and another few months which I could thankfully go without a vehicle for, it’s done and running again, but with a broken mirror which was not the case when it was brought in. Even being a loyal customer and spending that much money while waiting on them to fix it they did not fix what they broke free of charge and I had to seriously haggle them down to not spend another $300-500 on their mistake while also receiving attitude about it. During the same week my parents took their truck in to have a turn signal bulb changed which they misdiagnosed and thought was a wiring / socket issue (it was a second bulb that somehow went missed. Not a good look), and a door sensor changed which after getting their truck back they can no longer unlock or lock the door with either the button on the remote or the buttons on the door, all for the low price of $400.

Great Service! Thanks Les, Jeff & Stephanie!! - bychance

We booked an appointment with Les to have an issue with the brakes checked out. He made it a priority for the next morning. Once there, found that there were a couple notices in the system for our Explorer and we were given the option to leave it to get them taken care of. We saw how busy the service area was and really appreciate Les fitting it in. He also spoke with Jeff from the body shop about a concern we had and that was also taken care of at the same time. Stephanie not only got us home safely but ensured we had all needed to contact her when we were ready to return. Within less time than we anticipated we returned to find everything completed and ready to go. As it turns out the brakes we went to have checked were good and not an issue. This was our first visit to the service department at Cypress Motors and we will definitely be back. We look forward to meeting the rest of the team in the future as we have yet to use the Quick Lane. Special thank you to Les in service, Jeff in body shop and Stephanie in customer courtesy, you are all very efficient and knowledge representatives of Cypress Motors but your great personalities stood out the most!!

Excellent repair service, Shawn fixed my rear camera - brcoppin

Excellent repair service, Shawn fixed my rear camera issue and actually showed me where the fault was on the truck. Much appreciated Shawn👍

Fantastic - Aly3020

I always receive fantastic work on my truck, from oil changes to windshield repair. I really appreciate Fred from sales picking up/dropping off my vehicle so that I don’t have to wait and I can carry on with my day.

Friendly sales staff and helpful people in parts and auto - glshwalk

Friendly sales staff and helpful people in parts and auto body. They still remember that the work for the customer and strive for your repeat business

Tried setting an appointment 3 times. - Zed

Tried setting an appointment 3 times. No one answered call at service desk after being transferred. Never did get a hold of anyone

I was given excellent service when I took my vehicle in - wanda

I was given excellent service when I took my vehicle in for an oil change, they also rotated my tires. I didn't even have to ask,I was impressed.

Long story short these people messed up royally and made - UncleCorey

Long story short these people messed up royally and made an unfortunate SGI claim worse, they just kept dropping the ball...no apologies from their end just excuses & evasiveness. Dealing with Merlin has been a frustrating, angering, disappointing, insulting and costly experience. Originally an SGI hit & run claim starting February 2024 on my nearly new 2023 Bronco Sport Badlands. I have been back and forth to get the work done right 5 times, spanning months, equalling 22++ extra loss of use days...and will spend more time before it's done right, at another dealer.. Thousand$ in extra damage was caused by Merlin technicians and not fixed properly or expediently(I found the bolt and clips pictured on the floorboard a month or so after my dash, which they damaged, was "repaired"). Had to call in SGI to audit the repairs and non-matching paintwork done by Merlin. Sloppy work, poor customer relations, a managerial attitude of denial & hostility and a general inability to accept responsibility... All of these have been on full display at Merlin Ford. I have more pictures I could post but you get the idea. Think carefully about trusting the Merlin team for your autobody or service needs. Merlin replied to my review with NO real answers or remedies other than to phone their general number..I emailed the service manager with their "promise" letter and dash parts on top of it and NO response .. These folks are LOSERS don't deal with them!!! !!! I WOULDN'T TRUST THEM TO WORK ON A WHEELBARROW !!!