43 Quebec Volkswagen Dealers

Brought the car in for a fuel-pump recall. - YMZ

Brought the car in for a fuel-pump recall... the idiots WASHED the car... it was minus 16 degrees outside... guess what happened? Fuel door mechanism was frozen shut the following day... brought it in, they managed to thaw it out... two days later... guess what? Frozen again... now we're out of town, and they say it's not their problem...

Personnels acceuillants, serviables et tellement - loganceline932

Personnels acceuillants, serviables et tellement professionnels. J'ai été servie par Stéphane Lajoie, une personne de confiance qui est à l'écoute de ses clients et m'a donné un excellent service! Quelle belle expérience.

My experience was good. - rosanna allegretta

My experience was good. Great service excellent customer service and a fantastic team. Honestly cannot complain.

C’était parfait merci beaucoup. - Eve-Lyne Morel

C’était parfait merci beaucoup. Rapide et efficace comme service et le vendeur très gentil.

Je suis du Nouveau Brunswick. - jackiemmaillet

Je suis du Nouveau Brunswick.Je cherchais une Volkswagen beetle 2019.C'est la dernieres annexe qu'elle se faisait produire.Ceci est ma 4ieme beetle car je les adore.Malheureusement,ma beetle 2013 avait subic un accident et etait perte totale.Alors,j'ai vu cette beetle sur le site car gurus.Le representant de Volkswagen de l'outaouais,Mouad Allal m'a contacter.Tout au long du processus,il etait tres professionel et attentionner a mes demandes et inquietudes.Apres 2 semaines ,j'ai recu mon auto directement deliverer a ma demeure.tres bon service , Mouad s'est assurer que l'auto etait en tres bonne condition avec des pneux d'ete d'inclut a ma demander,et mirror replacer tout neuf car je n'etait pas satisfait du reparage.Mon experience a ete bien positive avec Mouad.

Great services from George Kaklamanos and Mena Sargious. - redbaronix

Great services from George Kaklamanos and Mena Sargious. They answered all my questions and I got the car I wanted which is a GTI 380 Autobahn 2024 manuel. I love the car. I recommand this dealer.

best service ever! - Claire

best service ever! from test drive at noon to driving away at 3... deal done quickly and efficiently! Thanks Alexandru Botoc for your advice, courtesy and efficiency... an amazing deal! Love my new car... best sound system ever!

Pour commencer j'ai attendu environ 25 minutes au total - Benoit

Pour commencer j'ai attendu environ 25 minutes au total dans la file d'attente avant de parler à un commis du service (quand je dis au total, c'est que j'ai dû les appeler a 3 reprises parce que mon appel était «flushé» par le système 3 fois!!). Je leur ai demandé s'ils avaient de la place pour un rendez-vous rapidement car j'ai un problème avec le système de refroidissement (qui est quand même une composante urgente!). Nous sommes le 21 juillet (jour de mon appel); et la fille me dit qu'ils n'ont pas de place avant le 6 août !! Heille voyons donc !! Deux semaine d'attente !! Je demande alors si elle peut me placer sur une genre de liste d'attente afin d'être rappeler si une place se libère avant. Elle me répond qu'ils ne font pas ça!! Tsé dans le genre on te laisse te démerder avec ton problème! Après ça ils font les gros yeux quand tu leur dis que tu vas vers d'autres garages pour faire réparer ton char. J'ai appeler mon garagiste de quartier et j'ai eu une place dans l'après-midi. En tout cas, Volkswagen de l'Estrie: méchant service de marde!! Ils sont ben contents quand ils te vendent le char mais après, chao bye!

"Dishonest dealer sells car didn't meet minim safety checks - PeterP3583

Dishonest dealer that sells car with front brake component didn't meet minimum safety requirements in Ont. The car was inspected by Audi dealer in Ont for safety did not meet minimum safety requirements need 2 front rotors and a set of pad. Explanation and comments from Niquet was the vehicle met Quebec minimum safety requirements at the time of purchased.Paid $2000 for Audi Certified but no help from Audi Canada. Customer relation justification was at the time of purchased the met minimum safety requirements brake components didn't include in the warranty.

I’ve bought a few vehicles at this dealership, new and... - BigM

I’ve bought a few vehicles at this dealership, new and used, and have always had great service from purchase to after sale service. I would highly recommend this dealership to anyone looking to buy a vehicle or getting their vehicle serviced.

Although I was nicely greeted upon arrival, they damaged - vwdriver

Although I was nicely greeted upon arrival, they damaged my car and then when I realized later it was damaged, they blamed it on me. Went to another vw dealership and they confirmed I could not have not the damage myself. Ended up paying almost 500$ to get my car repaired. That doesn’t include the cost to get my mag wheels wheels fixed since they also damaged those as well. Would not recommend this dealer, they didn’t want to help me, just charge me to fix the damage they have done to my car. Wasted a lot of time because of them and lost work days on top of it all. Save yourself the trouble and go somewhere else.

Very rude and uninterested with customer needs. - marccaron73

Very rude and uninterested with customer needs. The worst service I have ever encountered with any dealer. Stay away from this dealer..

HORRIBLE!!! (Mathieu Deschenes) - gar_lei

Buyers beware, DO NOT BUY from Mathieu Deschenes he's a LIAR!!! He would: - Make you sign the contract saying the car is in his inventory and next day call you saying that the dealer he was getting it from sold it and tries to sell you one in different colour. Isn't "in inventory" means he HAS the car? - He promised to cover the last 3 payments of my previous lease and he changed the terms to 2 payments on contract without my consent. - I asked him numerous time the mileage of the car before delivery and he guarantees everytime it'll be under 100KM. When I signed the contract it's written 10KM I then check the odometer and it shows 250KM! These are just a few of his lies! The dealer in overall is not bad but this salesman (Mathieu Deschenes) MUST BE AVOIDED AT ALL COST!

Super équipe ! - Simon

Toute une équipe ! Des gens très dynamiques. Ils vous aideront à trouver le bon véhicule neuf ou d'occasion pour vos besoins ! Je les recommande.

WHAT A PLEASANT SURPRISE! - VW Owner

I have been purchasing new Volkswagens for my family for the past 12 years (a total of 13 so far). My most recent purchase, just last week, was only the first time that I have dealt with Grenier Volkswagen. WOW!! The sales people there are so welcoming, friendly and focused on the customer. My sincere thanks to everyone (William, Jonatan, Benjamin and Florence). I will definitely be going back there for my next purchase, without any hesitation.

Je ne suis pas un amateur de volks mais jai ete pour... - answer29

Je ne suis pas un amateur de volks mais jai ete pour faire reparer le char a ma blonde et honnetement jai ete tres surpris, Super service! dailleur je pense serieusement a changer de marque juste pour sa! tres tres bon service merci!

I had to have my VW serviced and since I purchased my car... - abreck123

I had to have my VW serviced and since I purchased my car at this dealer I scheduled an appointment on Wednesday September 4th. I asked the dealer to lend me a car because I have a very busy schedule and can't be stuck at dealer for an hour or more. The day before my appointment I get a call saying they won't have a car available, so I said fine let's reschedule next wednesday, and once again I needed a courtesy car. An hour before my appointement I get a call that the car they will lend me during service is ready and I can show up at any time. I show up there, on time, and guess what...the car is not in the lot. I was so furious, how does a dealership not have a car to lend its customers ?(+ they charge you 20 or 25$ / day which is not a lot, but still they charge you for it) I had to drive 30 mins from work to be told they did not have it. THIS HAS TO BE THE WORST CUSTOMER SERVICE EXPERIENCE I HAVE HAD EVER! My suggestion is, do not service your car at that dealer, they do not care about customers!

Very satisfied with the service and courtesy that this... - execchef337

Very satisfied with the service and courtesy that this dealer provides. Always helpful with tips on caring for my .:R. Joel @ parts is always on cue.