62 Quebec Volkswagen Service Centres
Personnels acceuillants, serviables et tellement - loganceline932
Personnels acceuillants, serviables et tellement professionnels. J'ai été servie par Stéphane Lajoie, une personne de confiance qui est à l'écoute de ses clients et m'a donné un excellent service! Quelle belle expérience.
Very friendly and professional. - Happy Jack
Very friendly and professional. Informative about work being done on my vehicle. Went above and beyond. Even when my car before returning my keys
Brought the car in for a fuel-pump recall. - YMZ
Brought the car in for a fuel-pump recall... the idiots WASHED the car... it was minus 16 degrees outside... guess what happened? Fuel door mechanism was frozen shut the following day... brought it in, they managed to thaw it out... two days later... guess what? Frozen again... now we're out of town, and they say it's not their problem...
WORST EXPERIENCE WITH A CONDENSCENDING GENERAL MANAGER - dlaminip522
WORST EXPERIENCE WITH A CONDENSCENDING GENERAL MANAGER NAMED JOHN. INSTEAD OF ACKNOWLEDGING A MISTAKE WITHIN HIS WORKSHOP AS TECHS MAY HAVE A BAD DAY IN THE JOB, HE INSTEAD HAD A PARTING SHOT THAT HE HAS FULL CONFIDENCE IN HIS PERSONEL AND THAT THEY CARRY OUT GOOD WORK ACCORDING TO PROTOCOLS... YES THE BS YADA YADA YE AND BASICALLY TELLING ME HE SLEEPS WELL ( MOREVER LIKE F- OFF ).I GUESS MONEY GONE.. MONEY TAKEN..DO NOT GO TO THIS DEALERSHIP ITS A NIGHTMARE FULL ON TRIAL AND ERRORS CONCERNING YOUR VEHICLE .IF THEY EVER GET IT RIGHT ,YOU DODGED A BULLET .
Although I was nicely greeted upon arrival, they damaged - vwdriver
Although I was nicely greeted upon arrival, they damaged my car and then when I realized later it was damaged, they blamed it on me. Went to another vw dealership and they confirmed I could not have not the damage myself. Ended up paying almost 500$ to get my car repaired. That doesn’t include the cost to get my mag wheels wheels fixed since they also damaged those as well. Would not recommend this dealer, they didn’t want to help me, just charge me to fix the damage they have done to my car. Wasted a lot of time because of them and lost work days on top of it all. Save yourself the trouble and go somewhere else.
Went to Niquet in 2012 3 or 4 times for the same problem... - dlavign
Went to Niquet in 2012 3 or 4 times for the same problem unsolved. Mechancs used: no good although the staff seemed friendly and nice waiting area.
Very rude and uninterested with customer needs. - marccaron73
Very rude and uninterested with customer needs. The worst service I have ever encountered with any dealer. Stay away from this dealer..
I’ve bought a few vehicles at this dealership, new and... - BigM
I’ve bought a few vehicles at this dealership, new and used, and have always had great service from purchase to after sale service. I would highly recommend this dealership to anyone looking to buy a vehicle or getting their vehicle serviced.