78 Quebec Nissan Service Centres

Terrible service and car. - michelroberge

Terrible service and car. My 2024 Nissan Rogue, which has less than 4,000 km, will not start. All they can say is that these things happen with new technology, they seem quite used to it. I was told to call their service to have it towed to the dealership where they will look at it. No courtesy cars available, I was told. They don't seem to care or really want to help find a solution that would be accommodating to me, their customer. Strangely enough, the issue resolved itself after I called.

Terrible they basically stole my money they promised a... - Ammar

Terrible they basically stole my money they promised a refund a month ago I never got anything, all they told me is “you already signed “

No return calls. - mark

I have been a Metro Nissan customer for 5 years and so I tried 6 times over the past 3 weeks to get my winter tires changed to summer tires. These attempts were made by phone and by internet scheduling. I was told that I would be contacted to set the appointment date and time. Metro Nissan has not contacted me even though I have left my email and phone number each time. I have had to resort to contacting a different business for this service. What is going on with Metro Nissan?

mauvais service - CBM

9 appels et messages laissés pour RV afin de retourner mon véhicule à la fin du bail. La réceptionniste dit toujours 'on va vous appeler' ce qu'arrive jamais. Un jour je me suis pointé et j'ai pu retourner le véhicule mais j'avais oublié chez moi le cache bagages alors je le remis le lendemain mais 2 mois après ils m'envoient une facture pour ça!! Plus jamais avec Nissan!

My 2nd time coming to this dealership and my experience - marcodl2371

My 2nd time coming to this dealership and my experience was very pleasant. Great customer service and professional staff are very helpful. Will come back again.

If i could give 0 i would terrible Service and arrogant - jack

If i could give 0 i would terrible Service and arrogant store manager. I was shocked with the Service

I am disappointed with the level of service provided by - Recent customer

I am disappointed with the level of service provided by this dealership. Unfortunately, my brand new electric 2023 vehicle stopped functioning properly after just two months of use. The car's basic functionality, such as movement and battery life, has been severely compromised. Despite seven days of investigation, the dealership identified a faulty component as the cause of the issue. While I understand that such incidents can happen, it has been frustrating to learn that the replacement part is on backorder, resulting in my car sitting idle at the dealership for the past five weeks. Moreover, I was not provided with a replacement vehicle during this time, and the dealership has been lacking in communication regarding the status of my car. It required numerous phone calls and my involvement with Nissan Canada to secure a rental car, even though the dealership has electric courtesy vehicles available. This lack of attentiveness to customer service is disheartening. Given my experience, I cannot recommend this dealership to others seeking a satisfactory car-buying or servicing experience.

I received a really bad service. When i asked questions... - Love

I received a really bad service. When i asked questions then they started to be irrespectful to me. They are only thinking of making money instead of giving good customer service.

i was buying a service not a car, I am a sales Rep . - Josee40

With my previous experience with another dealer, I was looking for good service since I need service more often. The experience at Nissan Magog is perfect. I recommend this dealer.

Changement d’huile - Luc Germain

Ils ont été très serviables offrant café et soutire. Ils on fait un travail super bien.ils ont un remarquable fierté et un plaisir de servir leurs client