948 Quebec Mitsubishi/crc32 Service Centres

Really bad customer service all departments - private44

I ask for paint for my Fusion. I forgot it and called 3 months after. The man said they never received. Recalled 2 days after to cancel. The new man said they received and will check inventory to confirm and call me back. Never recalled... 3rd call i cancelled the order. 1 month later, I called to take appointment for service. I was put on hold for near 10 long minutes. After the service guy took 5 additional minutes to finally say that his computer was not working properly. He took my phone to call me back. Never call me until now.... I changed Ford dealer.

Ils nous ont menti du début à la fin, véhicule venant de - Patrick-choquette

Ils nous ont menti du début à la fin, véhicule venant de l'Ontario, appartenant à "Entreprises location", tout véhicule qui vient d'ailleurs qu'au Québec doit obligatoirement être inspecté avant toute choses lorsqu'il entre au Québec, ce concessionnaire ne l'a pas fait et nous à rien dit, donc nous avons roulé pendant quelques mois sans avoir le droit puisque les transits étaient non-utlisables. La transmission avait été ouverte avant d'arriver au Québec. À 108 000 km la transmission c'est vidé de son huile sur l'autoroute, résultat : finit, elle doit être changer. La compagnie mère en Ontario refuse de nous aider. Fini pour nous cette marque et les concessionnaire appartenant au même groupe de propriétaires, plusieurs concessionnaires de d'autres marques leur appartiennent, dans le même coins

Not equipped or have experience for 1981 Corvette - Vetter

Even though the car year and work to be done (4 Wheel alignment) was emphazied when apointment was taken. The service specialist on the phone told they were ok to do the work and that this was the best place to have work done on the Corvette and that the price was 89.95. At the shop once the alignment was started on the vehicule and some adjustments were done, the service man told me that since the toe in-out needed adjustment for the right rear wheel it was not part of a "normal" alignment for those years and that there would be extra charge. This was not what the person on the phone had stipulated. Ended up costing $320 with taxes. The dealer is not equipped to do alignments on the older Corvettes because they had to go on 2 different lifts to be able to dis-assemble parts.

Not recommended very difficult to order a vehicle - Geeserge74

Not recommended very difficult to order a vehicle extremely difficult to have servicing done in a legitimate time employees do not go out of their way to satisfy their customers. There are no wow effect at this dealership.

Overcharging and not fixing the problem - Travelling L

Today, I went to have a recurring electrical problem with my less than 2 years Fiat 500. In the last 23 months we had 3 brake/indicating lights dying on us, which clearly indicate an electrical problem. After consulting them a previous time in the past, they completely ignored the problem exposed to them and they just changed the lightbulb, with a 40$ added bill for time. 40$ for 5 minutes of work! And not helpful at all with the problem. Although, I went back to complain and try to reason with them, they did not offer any compensation or seemed worried about the actual problem. Never will go there again and will make sure to tell everyone I know!