33 Quebec Mercedes-Benz Service Centres

I was very disappointed Mercedes Benz DDO. - thcinc56

I was very disappointed Mercedes Benz DDO. I made an appointment for 2025/06/12, After arriving I waited for a short while to be helped. A Service person Sébastien Papineau invited me into his chair. I had to get something from the vehicle and he also asked me to move the car to the Service Bay. While doing this an Asian women came in ahead of my car. When I returned to the service person he asked me to wait while he served the Asian woman who walked in after I did. He then turned to her and asked her and asked her name and commenced to helping her. (Maybe he did not like my VERSACE DRESS AND MATCHING SHOES) I found this to be disrespectful so therefore i asked for my key and I left. There is more details however, I just wanted to get my point out. VERY DISRESPECTFUL !!!! My first and last time... Also, I"m a Jamaican woman..

Easy to get service appointment,sometimes on short... - Simgar

Easy to get service appointment,sometimes on short notice.Loaner car.Good follow-up notification on parts ordered.Good communication of vehicle needs and status.Welcoming and helpful management and owner.Customer since 1995 for current and classic cars.RG Feb 2014.

Terrible service…incompetent mechanics…can’t tell you how - Rambo

Terrible service…incompetent mechanics…can’t tell you how many times I need to go back the next day for a problem they think they fixed and charged me for only to find out that was never the problem to begin with. They are supposed to give you a courtesy car while yours is in for repair as per agreed to when we purchased our 2 Mercedes only to find out they never have any cars available. The great service technicians leave this Laval dealership and only the incompetent ones stay on. Never buying another Mercedes…BMW here I come.

Smooth - Acieri

The listened to what needed to be done. They serviced my car and on time and did it with a smile! I would go back to service my car there again.

GLC 300 I bought last year and they provided brand new - monirca

GLC 300 I bought last year and they provided brand new tires. Recently, my tire had a nail and loosing air, so went to this service place and they replaced with a new tire and charged $837.59, instead of fixing it. It should be a easy fixed. I feel they are very dishonest and trying to suck $$$, instead of helping you. Very disappointed.