17 Quebec FIAT Dealers

Would not recommend - Brought my truck in to look at the - Jenny Papa

Would not recommend - Brought my truck in to look at the brakes and perform the repair. My initial appointment was for only the diagnostic review and price quote, which was not explained by the service manager. Then I had to make another appointment to have them perform the job the following week, they mentioned it would take about 2.5 hours and I should be out by noonish. Brought my truck in at 10am (appointment time) and stayed in the waiting room until the truck should have been ready by noonish. I approached the counter to ask when my truck would be completed to find out they had not even brought it into the garage to start the work. They did not mention they were down one mechanic so they would be behind in their appts and it may take longer to complete the work. They continued to banter among themselves about the missing mechanic and a client that was truly upset with delays during his visit, which in hindsight should have been a warning to me as well. They took in the truck after their meal break and after a couple of hours advised that there would be additional work to be done and the quote of $500 ended up to a total of $1400 plus. I recommend asking them for all parts replaced to ensure and validate any additional work. Poor communication at the beginning could have saved me a whole day waiting at the service dept. Unprofessional and unacceptable under the new management. This also occurred with the previous management and with out vehicles. Following day, the brakes were still making a new noise which I had to call and bring back the truck for another service call as they did not provide me with brakes that were 100% serviced and tested before releasing the vehicle to me. I will not be returning to waste more of my time and hard earned money.

Poor and dishonest service department. - Di

Poor and dishonest service department. (I am reporting this as a mature car enthusiast. I've owned, raced and maintained a number of German, Japanese and American cars over the last 30-40 years. I probably do 50% of all my mechanical upkeep.) Vague and incompetent service agent did not know standard maintenance schedule requirements to maintain a 2 year old vehicle for warranty compliance. Was charged for a "recommended" full brake flush that never actually got done. Deceit ! I had to cacth this on my owne when I noticed that the calipers were never touched as evidenced by the dirt that was still there and no hand or fingerprints. I did get a refund after proving that the brake fluid was not fresh. AC repair under warranty turned out to be UNSUCCESSFUL. Deceitfully did not re-install the original felt fenderliner, which I only discovered as missing a few months later. A true STEALERSHIP, giving all good dealers a very bad reputation.

Belle coutoisie , respect des temps et rendez-nous. - Guy

Belle coutoisie , respect des temps et rendez-nous. Bon service et belle organisation. Satisfait de votre service

Leased a Jeep Wrangler from them in January 2023 and was - stevewilly48

Leased a Jeep Wrangler from them in January 2023 and was treated well, as I was getting closer to the end of my lease I have been dealing with Francois Richer who was trying to get me into another Jeep, unfortunately he refused to speak to me in English. I don't know if he is unable but if this is the case someone else should have handled me. On several occasions I spoke with him on the phone and a couple of face to face meetings but nothing to accommodate me as the client. I will return this Jeep tomorrow and will NOT be leasing or buying another from them. I have however bought another Jeep Wrangler from another dealer who accorded me the respect M. Richer should have and they dealt with me in my language from start to finish.

I went there to buy a car and my sales person called the... - Viktor

I went there to buy a car and my sales person called the sales manager to see what he could make me a better deal. Once he saw I only spoke English he said to my face in french : Je n'ai pas le temps pour du niaisage. Qu'il decriss. I only asked for a 500$ off 18000$. I just stood there baffled. The girl who was helping me didn't know what to do, what to say so I went to another dealer and bought something completely different. I don't recommend this place.

Vendeur qui ne tient pas ses promesses. - Luc Milot

Vendeur qui ne tient pas ses promesses. Vous vend un véhicule et vous dit de revenir la semaine suivante pour obtenir votre 2 IIème clé, mais jamais réussi a obtenir après 3 mois. Je recommande a tous de magasiner ailleurs que chez ce commerçant.

Sooo quick and easy! - hcregg150

Sooo quick and easy!!!! Thank you Angie and all the team at Longue Pointe))) We have a new truck. And it’s perfection

I am writing to express my deep concern I purchased - sfdurocher86

I am writing to express my deep concern I purchased from this dealership approximately two weeks ago. While driving on the highway,the caliper on the front right side of the vehicle detached, resulting in a complete loss of braking capability. This incident occurred while our children were passengers in the car, and it is evident that the safety inspection conducted by your dealership was not performed with due diligence. Furthermore, we encountered an additional issue with the headlights flickering on and off during the same drive. This further supports our belief that the safety inspection was not carried out effectively. The dealership is not responding to our calls or emails. DO NOT purchase from them.

Très bon service, personnel très gentil, très satisfaite - Anne1

Service rapide et professionnel pour l'achat de mon auto neuve. Le suivi après-vente m'a particulièrement impressionné, pas besoin de rien penser, ils vous rappellent ce que vous devez faire. Génial. Je recommande ce concessionnaire à tous!

Liars... - vanessa686

I went to this dealer one year ago and I will never recommend it. .Go to an other place, you will have an honest price and no surprises. A lot of lies about the price so I don't trust them anymore.

2 mauvaise expériences avec JD, la première... - Paquec9

2 mauvaise expériences avec JD, la première l'achat d'un suzuki sx4 et nous avions donner un accompte pour un sx4 couleur blanc qui avait été réserver car il n'avait pas le modèle en stock mais aucun problème pour ce le procurer et mauvaise surprise une belle mentri, il avait été vendu par le concessionaire impossible d'en trouver un au Québec. J'en ai trouver un à longueil suzuki dans la meme journée, jai demander de me faire rembourser mon accompte j'ai eu tout les difficulter à la récupérer. Tout ça pour me convaicre de choisir un autre couleur. Ensuite hier j'ai été pour magasiner un jeep wrangler et peut etre leur donner une seconde chance et non j'ai jamais vue ça prendre leur client comme des cave. Il a essayer de me vendre un jeep demo au rpix plus elever qu'un neuf même que sont offre était plus élever que le prix afficher dans la fenêtre. Félicitation pour votre service POURRIE un certain Sylvain Langlois faite trèss attention!!!!!

Super service - SergioFLH

They have a very nice show room and they sell the product I Like, it's a clean place very nice stuff it's real pleasure to make business with those people

Pretty good - Susyque

Bought a new truck. Pretty good sales man but he had to get a director involved. Gave us a fair price for our old truck pretty happy there...We ended up having to correct the final bill with out a problem. Also went for my daughters jeep for a repair on guarantee and he service was excellent Thanks guys!

La satisfaction de la clientèle est leur priorité! - Michel Gagné

Ma place pour les véhicules SRT et leurs entretien! Bon prix, excellente équipe au service. En passant Daniel au service est votre homme de confiance, lors de mon dernier entretien, il a remarqué un problème avec un phare avant de mon véhicule et a pris les devant pour la commander. il vérifie tout et prendra soin de votre véhicule comme si c'était le sien. Travaille incroyable également pour leur équipe d'esthétique automobile qui ont préparé mon véhicule pour l'été, une peinture noir sur un véhicule est très difficile a travailler, mais ils on réussi a la remettre pratiquement a neuf a un prix très raisonnable.