96 Ontario Volkswagen Service Centres

On May 16,2023 I went to VW Richmond Hill for a small - mstancu740

On May 16,2023 I went to VW Richmond Hill for a small repair of a damage caused by me at the driver's side mirror. An attempt was made to repair by changing just the frame but unfortunately the casing was broken. On May 17, 2023 the part order came and by 10:00AM the car was ready to be picked -up. I need to mention that original mirror and the cap were used since there were not damaged. The Service Manager Lauranne Tonghe is a very knowledgeable person which helped and assured that all job went smooth. Communication with her was excellent letting me know how the job progresses. The charges for service were reasonable and explained in detail by Lauranne Tonghe. In the last 7 years I leased and bought and serviced 2 cars at this dealership and the experience was a pleasure dealing with Mr.Nadeem, Lauranne T. and Erick. This dealership can be considered as an example of how the business of buying/leasing and servicing a car should be run. Thanks for your service Mihai Stancu

Today I went to Volkswagen Villa for warranty issue. - carexpert

Today I went to Volkswagen Villa for warranty issue. The warranty issue I had ( rust on my 2013 VW GOLF) was handled very professional by the Parts Mngr George Azar ( who handles these kind of warranty issues because photos and explanations are required by the VOLKSWAGEN COMPANY in order to get the proper authorization for the warranty work) and his team ( Jacky Sum and Reza Safikhani) under his leadership. He solved the issue and made me very happy. It is not the first time I visited this dealership for either service or parts. Everytime I visited I was treated very professionally by the dealership staff. Sure there are going to be some customers not happy due to the fact that they set up their expectations very high and keep forgeting that the service staff is there to service them not to be their servants. Unfortunatelly in this kind of business is very hard to satisfy everybody. The staff is doing their best to look after the customers to the best of their abilities.. I would say to everyone at the dealership KEEP UP THE GOOD WORK because good,dedicated and professional staff keeps the dealership in business and everyone employeed as well retaining the customers and gaining some more. Thanks again to the Parts Mngr George Azar and his team for looking after my issue and keeping me as a satisfied and pleased customer.

I highly recommend White Oaks Collision Centre for all - 2009 Caddy

I highly recommend White Oaks Collision Centre for all body work on your vehicle. Ask for Jordan Reed, he’s great, polite and most accommodating. Their staff is efficient and do great work. I highly recommend this company if you want an A1 job done.

Jet in the service department was patient, pleasant and - Chris

Jet in the service department was patient, pleasant and informative. I’m a word- excellent. Chris