96 Ontario Volkswagen Service Centres

On May 16,2023 I went to VW Richmond Hill for a small - mstancu740

On May 16,2023 I went to VW Richmond Hill for a small repair of a damage caused by me at the driver's side mirror. An attempt was made to repair by changing just the frame but unfortunately the casing was broken. On May 17, 2023 the part order came and by 10:00AM the car was ready to be picked -up. I need to mention that original mirror and the cap were used since there were not damaged. The Service Manager Lauranne Tonghe is a very knowledgeable person which helped and assured that all job went smooth. Communication with her was excellent letting me know how the job progresses. The charges for service were reasonable and explained in detail by Lauranne Tonghe. In the last 7 years I leased and bought and serviced 2 cars at this dealership and the experience was a pleasure dealing with Mr.Nadeem, Lauranne T. and Erick. This dealership can be considered as an example of how the business of buying/leasing and servicing a car should be run. Thanks for your service Mihai Stancu

I was completely prepared to JUST look and compare a... - Sharron

I was completely prepared to JUST look and compare a couple models that were in my mind as this was the first dealership I step in. But with the help and friendly services I got from Brandon Hu, I eventually made up my mind for getting the car and Brandon made the effort to get the price within my budget. Thank you Brandon!

Jet in the service department was patient, pleasant and - Chris

Jet in the service department was patient, pleasant and informative. I’m a word- excellent. Chris